ICTJ Program Department Coordinator

The International Center for Transitional Justice (ICTJ) is an international non-profit organization specializing in the field of transitional justice. ICTJ works across society and borders to challenge the causes and address the consequences of massive human rights violations. We affirm victims’ dignity, fight impunity, and promote responsive institutions.

ICTJ is searching for a Program Department Coordinator to join the Program team.

PROGRAM DEPARTMENT COORDINATOR

The Program Department Coordinator plays a key role in the coordination and operations of the program department. This includes working closely with the Director of Programs and the Deputy Director of Programs to support the effective operation and implementation of ICTJ’s programs and providing high-level administrative support in the performance of their functions.

Liaising proactively and working closely with Program Department staff in HQ and abroad and, as necessary, with other ICTJ departments (Executive Director’s Office, Policy, Development, Communications, etc.), the Program Department Coordinator works to ensure quality, optimal work-flow, collaboration, and optimal efficiency across the program department, meet deadlines, and safeguard the sturdiest representation of ICTJ.

MAJOR DUTIES AND RESPONSIBILITY

Under the general supervision and guidance of the Director of Programs, indicative tasks of the Program Department Coordinator will include:

• Support the Director of Programs and Deputy Director of Programs in their functions for day-to-day operations; including managing scheduling needs, ensuring calendars are updated and accurate, tracking important meetings/events and requests, deadlines, and other priorities.
• Work with the Director of Programs and Deputy Director of Programs to create and implement a system of knowledge and resource management within the Programs department.
• Coordinate with the Programs Writer and other program experts and staff to catalogue and manage institutional knowledge, learnings, and products.
• Act proactively to support information sharing to facilitate smooth communication and workflow within the Program Department as well as between the Program Department and other ICTJ departments.
• Support the Program Department in the organization of and/or participation in events, including helping to prepare speaker notes and participant bios, draft invitations, book venues, facilitate travel plans, and carry out other related tasks as needed.
• Keep updated and well-informed of ICTJ’s ongoing work to identify linkages between institutional objectives, programmatic implementation and achievements, and other department functions to promote coordination across program department staff and offices.
• Follow relevant social, political, and legal news that are essential for the operation and coordination of ICTJ programs.
• Prioritize tasks to keep multiple projects and priorities moving in a timely manner.
• Contribute to promoting ICTJ’s mission and vision advancing the strategic goals and outcomes of the organization.
• Assist in developing and implementing strategies for internally and externally disseminating ICTJ’s impact and advancing ICTJ’s policy goals.
• Promote internal coordination and maintain control systems to ensure that his/her performance meets the organizational standards of quality, timeliness, accuracy, consistency, independence, and impartiality.
• Assist Program Writer to ensure timely reporting against key performance indicators of the organization.
• Contribute to ICTJ’s overall work of ICTJ and any other task required as a team player with professionalism, integrity and commitment, inspiring and motivating both internal and external stakeholders.

Other duties as assigned.

Related Skills and Knowledge:

• Familiarity with donors and donor reporting requirements.
• Fluency in substantive and technical languageon transitional justice.
• Understanding of logical frameworks and project cycles.
• Knowledge and understanding of Design, Monitoring, and Evaluation.
• Demonstrated rigorous attention to detail.
• Positive, proactive, collaborative attitude.
• Strong organizational skills along with the ability to meetdeadlines and multi-task in a fast paced environment.
• Excellent oral communication in English and superior writingskills.
• Strong competency in a secondlanguage, especially French or Spanish,is strongly desirable.
• Experience in a multi-cultural environment.
• Flexibility and a commitment to teamwork.
• Identification with ICTJ’s mission.
• Strong analytical skills and abilityto write clear reports.
• Ability to explain highlytechnical results to non-technical audiences