Operations Coordinator

Reports to: Director of Operations & Finance

Compensation: $46.35/hour, $77,126.40 (if annualized) salary for core hours with opportunity for additional paid hours.

Benefits: Fully covered health insurance, dental, and vision plans (75% coverage for family), automatic 8% 401k contribution, 10 vacation days, 8 sick days, 2 personal days, 8 holidays, and an end-of-year two-week office closure.

Time commitment: NYAAF observes a 32-hour, 4-day work week for full-time staff. Our core hours are 9-5 pm ET, Monday-Thursday. This position will regularly require evenings and weekend work as needed.

Location: Remote within the New York City Metropolitan area. Must be able to travel to our P.O. box in Manhattan to pick up mail on a weekly basis. NYAAF currently hosts in-person staff meetings in Midtown Manhattan every other month. This may change in the future. New York residents will be prioritized but applicants in surrounding states, particularly New Jersey, will be considered on a case-by-case basis.

FLSA Classification: Full-time, Nonexempt.

ABOUT NYAAF

Founded in 2001, the New York Abortion Access Fund supports New Yorkers and people traveling to New York State to access abortion care through financial assistance, case management, and connections to other resources. For twenty years, NYAAF operated as a volunteer collective. In September 2022, we hired our first staff person and we are now a small but mighty team of six made up of people with deep community ties—including people of color, people who have had abortions, parents, and former abortion fund volunteers.

NYAAF operates a volunteer-managed helpline that fields calls in English and Spanish from people facing barriers to accessing an abortion. Our intake staff and volunteer case managers provide compassionate support to people facing barriers, misinformation, and stigma, and move funds directly to ensure they can access the care they need and deserve.

Following the Supreme Court ruling to overturn Roe v. Wade, more people than ever are traveling to New York to access the abortion care they need and deserve. However, more than half of our callers remain resident New Yorkers, because while New York is much more abortion friendly than other states, many barriers still exist. NYAAF directly fills the gaps created by these barriers and has made abortion access a reality for thousands of callers. Since the overturn of Roe in June 2022, NYAAF has supported callers from 37 states (including NY) and 22 countries. In 2024, we pledged over 2 million dollars to directly pay for abortions—the highest annual amount in our history–and supported more than 2700 callers from across the country and beyond.

As New York’s only abortion fund, we believe no one should be denied access to an abortion because of where they live or how much money they make. Funding abortion is a radical act of community care.

The New York Abortion Access Fund values a diverse, inclusive workforce and provides equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

POSITION OVERVIEW

Reporting to the Director of Operations & Finance, the Operations Coordinator will fill critical gaps and logistical needs at NYAAF. The Operations Coordinator will ensure smooth day-to-day administrative and organizational operations and support building systems and processes to meet the evolving needs of the organization.

This is a remote position. However, this employee must be able to travel to our P.O. box in Manhattan to pick up mail on a weekly basis. Staff also occasionally meet in person for meetings and retreats.

ROLES AND RESPONSIBILITIES

This is not a complete list of duties and responsibilities. As the landscape of abortion access continues to evolve and NYAAF adapts to the changing needs of our movement and organization, this job description may be updated.

Fundraising and Finance (approximately 50%)

• Pick up and process the organization’s mail on a weekly basis.
• Oversee check deposits, mail scans, and gift entry.
• Assist in sending and processing gift acknowledgements and receipts.
• Support accurate and timely database entry and management.
• Assist in government grant reporting and administration.
• Support annual Fund-A-Thon campaign and event planning.

Administrative (approximately 40%)

• Manage organization’s general email inbox (info@nyaaf.org), replying to emails, triaging requests and filtering questions.
• Support organizing and updating Google Drive and shared staff calendars.
• Contribute to process improvement, support updating and documenting of organizational systems, processes, policies and procedures to improve and optimize the organization’s workflow.
• Update subscriptions and password database as needed.
• Order supplies, equipment, and swag as necessary.
• Support the planning and coordination of online and in-person staff meetings and events.
• Research and book travel for staff as necessary.
• Notetaking during meetings as needed.

Other (approximately 10%)

• Participate in regular check-in meetings with the Director of Operations & Finance, Executive Director, and other staff.
• Participate in regular staff meetings and retreats (mostly online but occasionally in person).
• Support organizational culture and learning.
• Collaborate with various staff on special projects.
• Other tasks as assigned and needed.