Digital & Systems Manager

ABOUT A2

A2 brings together, supports, and organizes alongside grassroots groups on the frontlines of climate change, building collective power to fight for environmental protection and health across the United States and its territories. We are the nation’s largest coalition of frontline communities, representing more than 450 member groups.

We seek a full-time (40 hours/week) Digital and Systems Manager. You will play a key role in building out, improving and maintaining our organizational systems and databases, and assist the Chief Operations Officer as needed.

The position is a U.S. based, fully remote with a salary range of 70K to 75K, plus 401k, health care benefits and PTO.

POSITION OVERVIEW

This role is responsible for managing various operational and technical aspects essential for maintaining the organization's technology infrastructure. This role also encompasses supporting the Operations department in maintaining the efficiency of management systems and digital processes. This position is an opportunity to architect and fortify our technology foundation. Focusing on CRM optimization, system integration, database operations, and IT and data security, the role demands a proactive problem-solver with strong coding and organizational skills who can turn current systems into a seamless, high-performance ecosystem for growth.

RESPONSIBILITIES

Architecture & Engineering

• Architect & Scale: Engineer scalable platform solutions tailored to current and emerging operational demands, focusing on robust API integrations and advanced process automation.
• Identity & Access Management: Set up and maintain user provisioning via integrations with Okta, Google Workspace, and 1Password to ensure secure, role-appropriate access.
• System Optimization: Structure and optimize current CRM platforms (Airtable, EveryAction, Softr.io) and Project Management tools (ClickUp) to drive operational efficiency.
• Custom Development: Streamline cross-platform automation processes using custom code and scripting.
• Enablement & Adoption: Develop training programs and documentation to support tech adoption and standard operating procedures across the team.

Data & Systems Management

• Database & Systems Oversight: Oversee day-to-day administration and maintenance of A2’s core stack (CRMs, WordPress website, IAM platforms, and ClickUp).
• Analytics & Reporting: Manage data input/extraction, build dynamic dashboards, generate regular reports, and create visual analytics for stakeholders.
• Data Hygiene & Integrity: Maintain clean, reliable databases by establishing data governance standards (e.g., merging duplicates, updating member/partner records, and enforcing data validation).

IT Management & Oversight

• Provide basic IT support to members and staff, such as helping set up email, video conferencing accounts, and project management software.
• Help A2 members and staff navigate grant platforms and digital tools.
• Maintain IT infrastructure, including IT and data policy documentation and procedures.
• Assist the Operations department in planning timelines and allocating resources for IT needs.
• Ensure appropriate security measures are enforced, perform security audits, and train staff as needed.

Website Maintenance & Digital Media

• Assist the Communications Manager with keeping the website up-to-date.
• Manage website maintenance, updates, and domain transition processes. Perform weekly website backups, oversee overall site maintenance, and monitor functionality issues (including removal of broken or "dead" links).

Operations Support

• Support core operations and administration functions, including scheduling and coordinating board, finance committee, and nominations committee meetings.
• Export reports from various platforms for the Chief Operations Officer.

QUALIFICATIONS

• Technical Skills: Coding and scripting proficiency for automations using Java Script an Python or R, experience managing CRM Software, Project Management Software and Google Workspace.
• Website & Domain Experience: Proven experience in website maintenance, troubleshooting, and domain transitions.
• Mindset & Approach: Systems builder with an optimization focus on efficiency and inter-connectivity, combined with a future-oriented, pro-active mindset. Strong work ethic, accountability, and collaborative spirit, with the ability to take initiative, follow through on commitments, communicate effectively, support colleagues, and contribute constructively to a positive team environment.
• Security & IT Governance: Knowledge of IT security best practices, data management, and user support.
• Mission Alignment: Deep commitment to climate and environmental justice and working with people from underserved communities.
• Work Environment: Access to a private or quiet room suitable for frequent video conferencing. Ability to work up to 40 hours per week (typically 9am–5pm) with flexibility during urgent priorities or emergencies.

To apply, submit your resume and written responses to the application questions (no cover letter necessary).