Senior Manager of Human Resources & People Operations

The Economic Security Project is looking for a skilled, people-centered project manager to join our team as Senior Manager of Human Resources and People Operations. Reporting to the Vice President of People, Finance, and Operations, and working in close partnership with the Chief of Staff, this role is responsible for translating ESP’s organizational values into a best-in-class staff experience. The Senior Manager plays a central role in ESP’s people operations, creating a positive experience throughout the employee life cycle, from building diverse talent pipelines and running a rigorous hiring process, to managing HR systems and compliance, to advancing our diversity and inclusion commitments, to supporting staff development and engagement throughout their time at ESP.

This role is well-suited for a driven professional who can juggle both strategic thinking and hands-on execution. The Senior Manager must be comfortable navigating ambiguity with ease in a fast-paced environment, bringing a low-ego, all-hands-on-deck approach to the work. They are capable of keeping the “trains running” on day-to-day responsibilities while simultaneously advancing the long-term strategic projects necessary to move the organization forward. Above all, the role requires someone who can balance immediate operational needs with the discipline and vision required to achieve lasting impact.

Key Responsibilities

Human Resource Operations, 40%

• Serves as the first point of contact for employee questions and issues, escalating complex matters to the appropriate stakeholders as needed.
• Delivers an excellent staff experience by leading onboarding and offboarding processes end-to-end, including adding new staff to ADP, working with managers and the People and Operations Manager to execute onboarding plans, administering surveys and interviews, and translating findings into actionable recommendations.
• Manages benefits administration, including coordination with ADP and MetLife for FMLA cases.
• Drives HR compliance efforts, ensuring mandatory trainings are completed on time, such as annual anti-sexual harassment training.
• Manages HR communications, including sending key reminders, policy updates, and staff announcements.
• Coordinates performance management and feedback efforts, including launching evaluation cycles in Lattice, equipping managers and staff with resources, keeping the process on track, and identifying opportunities for continuous improvement.
• Builds staff engagement by administering employee engagement and pulse surveys, synthesizing results, and presenting data-driven recommendations to managers and senior leaders.
• Partners with the VP of People, Finance, and Operations and the Chief of Staff to design and execute manager and leadership development programming.

People Project Management, 30%

• Conducts research projects that inform strategic decision-making across the People function.
• Serves as the Owner, the “O” in ESP’s MOCHA framework, on a variety of people operations projects, coordinating with stakeholders and partnering with the VP of People, Finance, and Operations to gather input and feedback.
• Project-manages the yearly staff survey, analyzing data and reporting on takeaways to staff and managers to identify next steps.
• Identifies process gaps and proactively proposes solutions that increase efficiency, equity, and effectiveness across People Operations.

Talent Acquisition, 15%

• Owns the end-to-end recruitment process, partnering with the VP of People, Finance, and Operations to build and operationalize a comprehensive hiring strategy, attracting diverse top talent, delivering a positive candidate experience, and ensuring consistency and rigor across all hiring.
• Collaborates with hiring managers to define the skills, competencies, and experience required for each role.
• Strategically evaluates and selects sourcing channels, including job boards, professional networks, and other relevant platforms, to maximize reach and attract diverse top talent.
• Builds and maintains a robust talent pipeline for current and future hiring needs.
• Coordinates with external recruiting firms on hard-to-fill roles, serving as the internal coordinator and ensuring ESP’s values, culture, and approach are reflected throughout the hiring process.
• Partners with staff across the organization to build a culture of recruitment and champion hiring initiatives.

Diversity and Inclusion, 15%

• Facilitates the DEI Committee with support from the VP of People, Finance, and Operations, the People and Operations Manager, and external consultants.
• Facilitates monthly DEI Committee meetings, collaborating with leadership to develop agendas, materials, and a clear scope and sequence for the committee’s work.
• Leads planning and facilitation of the annual DEI retreat, developing the agenda and coordinating logistics with support from the VP, People and Operations Manager, and committee members.
• Tracks DEI initiatives and outcomes, maintains visibility into progress, and identifies opportunities to strengthen the committee’s work.
• Reports on DEI progress to organizational leadership and staff, using data to demonstrate impact and inform future priorities.

To express your interest in this opportunity, please submit your resume and cover letter via the Maneva website. Do not submit an application on Idealist or through other job board websites (e.g., LinkedIn Jobs, Indeed, ZipRecruiter, etc.).

• Medical, vision, dental insurance with premiums fully covered for employees and their dependents
• Worker’s Compensation
• Long and short-term disability insurance
• Basic Life Insurance with a 50K maximum
• 401K with up to a 4% contribution
• Full office closures for Summer & Winter breaks
• 136 vacation hours, 80 sick leave hours, 9 standard holidays, 2 floating holidays, and 20 hours of volunteer leave
• 16 weeks of Parental Leave
• 6-week paid sabbatical after 5 years of full-time service
• Connectivity and home office stipends, and wellness use bonuses
• Annual professional development budget
• Access to commuter and flexible spending accounts