Operations Manager

Position Summary

We’re looking for an Operations Manager who understands how essential behind-the-scenes work is to building real power and getting important things done.

This role is for someone who can hold both the details and the big picture—who thrives on keeping systems tight, timelines moving, and information flowing. You’ll work closely with our team to coordinate logistics, manage data and online tools, and support the financial and administrative backbone of our work.

The ideal candidate is collaborative, self-directed, and deeply values the role that strong operations play in advancing our mission. We need someone who is:

• Process oriented: Comfortable designing workflows, automations, and process maps
• Detail-obsessed and organized: You love a checklist and have a system for everything
• Tech-savvy: Proficiency with GSuite, Notion, and other notetaking and project management tools
• Calm under pressure: Able to juggle multiple deadlines and switch gears as needed
• Collaborative Team player: Comfortable facilitating and working solo as long as it gets us where we need to go

Key Responsibilities:

1. Financial & Administrative Operations
   • Maintain organized financial records, including monthly bookkeeping, invoices, reimbursements, incoming correspondence and contracts.
   • Support development and fundraising efforts through documentation, tracking, and reporting for grants and individual donations.
2. Systems Implementation & Data Management
   • Manage and maintain data quality across systems (e.g., EveryAction, program databases, spreadsheets)
   • Assist in development and documentation of policies, procedures, and workflows
   • Ensure document organization and shared drive upkeep
3. Project Support & Internal Coordination
   • Keep the team on track by attending and sometimes facilitating meetings, scribing key points, and developing timelines and goals using tools like Notion and project templates.
   • Maintain project tools, draft agendas, take notes, track action items, and coordinate logistics for meetings and events.
4. Technology, Tools and Administrative
   • Provide support for organizational operations and programming by overseeing supply orders.
   • Support staff use of internal tools (GSuite, Notion, EveryAction, etc.) and external applications (Uber, Lyft, Mailchimp, Paychex etc).
5. Flex/Special Projects
   • Jump in where needed to support team operations and special projects.

Experience & Qualifications:

We recognize that skills come from many places—paid work, volunteer roles, organizing, and life experience. We’re looking for someone who brings:

• 2–5 years of experience in operations, administration, project management, or a comparable role
• Experience tracking goals, managing grant deliverables, and maintaining systems with consistency and accuracy
• Proficiency with project management tools and systems (e.g., Notion, Google Workspace, CRMs like EveryAction)
• Strong written communication and documentation skills
• Collaborative and clear communicator, with a willingness to take initiative and help the team meet ambitious goals
• Commitment to our mission and a clear understanding of how strong back-end systems support organizing and build power

Who We Are

Founded in 2021, Lift Every Voice Philly (“LEV”) is a Black-led, multi-racial organization building parent power to transform Philly schools by advancing racial, economic, and education justice. By harnessing the power of parents, we’re transforming our schools and our city.

Our values shape our work; candidates must be aligned with our core values of:

• Dignity: The path to parent power is paved with dignity. We build collective power that reflects and respects the dignity of our youth and their families.
• Justice: Public education is a fundamental right and cornerstone of our democracy, but too many of our schools fail to meet student needs. We are building a home for parents and caregivers to set forth a vision for education justice in our city.
• Parents as Experts: Parents and caregivers know what their children and communities need. We center their lived experience to lead the charge in transforming our schools.
• Black Leadership: The power and knowledge gained from Black history, Black struggle, and Black visions is critical in our fight for just Philly schools. In our multi-racial struggle, Black parents lead. We harness lessons learned from Black liberation movements to build a truly equitable and liberatory school system.
• Public Good: Our children’s education cannot, and must not, be privatized. We champion a Philly with strong public schools in every neighborhood.