Accreditation Coordinator

Description

The purpose of this position is to provide administrative support for the accreditation program of the Council on Academic Accreditation in Audiology and Speech-Language Pathology (CAA). The Accreditation Coordinator engages directly with the Chief Accreditation Officer, Director of Accreditation Operations, and the Manager of Accreditation Program Effectiveness to (a) timely completion and organization of documentation for the unit, (b) maintain organization of accreditation records and CAA documentation; and (c) manage volunteer meeting appointments and events.

Responsibilities

1. Draft, edit, and finalize written correspondence and documentation for the accreditation unit;
2. Coordinate, organize, and schedule CAA meetings and events;
3. Assist in accreditation application and annual report review operations;
4. Correct and update information to maintain accreditation databases and records, including processing program director and administrative structure changes and notifications;
5. Track and coordinate processing of program and CAA complaints and appeal processes.
6. Draft meeting minutes and notes as directed.
7. Monitor accreditation email proxy inboxes to triage and delegate inquires to appropriate team members, and provide accurate and appropriate guidance and information to graduate education programs, students, and the public.
8. Maintain filing systems and assist in technical platform support to staff and volunteers;
9. Assist in the coordination, direction, and fulfillment of special projects, including CAA election and recruitment activities.

Qualifications

Knowledge Typically Acquired Through

• Award of a baccalaureate degree preferred.
• Minimum of two to three years’ administrative and coordinating experience, preferably with an accrediting agency.
• Experience working with volunteers.
• Experience in communicating with higher education faculty and administration, members of professional associations, and students.

Skills

• Spoken and Written Communication
  • This position requires clear and effective communication, both orally and in writing, in the preparation of technical reports, complex procedures, requirements, and sensitive and confidential information.
  • This position requires a demonstrated ability to compose correspondence and compose and manage standard operating procedures.
  • This position requires a demonstrated ability to manage, document, organize, and follow up on a high level of detailed clerical information.
  • Technological experience in database management and administration, proficiency using Microsoft Office applications.
  • Independently identify and discreetly manage sensitive and confidential matters.