Program and Operations Coordinator

ABOUT SCHOLARSHIP PLUS

Scholarship Plus (SPlus) is a New York City–based college success program that supports first-generation students from low-income households throughout their college journey. Scholars receive a four-year scholarship, along with individualized advising and career readiness support. Through this comprehensive model and a strong, opportunity-rich community, SPlus ensures that scholars graduate on time and debt-free. We have maintained a 98% college graduation rate over 16 years.

ABOUT THE POSITION

We are seeking a motivated, organized, and detail-oriented Program and Operations Coordinator to join our small, dynamic team. You will provide crucial administrative support across multiple divisions of the organization, including operations, programs, development, and direct scholar support. As a key member of our team, you will help manage day-to-day tasks, assist with events and communications, and ensure smooth operations to support our current scholars (80+) and growing alumni community. This is an excellent opportunity for someone passionate about education, equity, and supporting the success of first-generation college students.

This is a program operations role at its core. Much of the Coordinator’s day-to-day work happens behind the scenes—helping manage the systems, communications, events, and logistics that keep our programs running smoothly. At the same time, we’re looking for someone who enjoys working with first-gen college students and is excited to be part of the Scholarship Plus community. The Coordinator will have opportunities to connect with students throughout the year, including at events and programs, and may occasionally help facilitate activities or other student-facing experiences.

This full-time position is NYC-based with a Monday–Friday, 9 am–5 pm ET schedule. While work will be remote, team members are expected to be generally available during these hours. There are several (about 6) in-person events throughout the year — all in NYC — which this role is expected to attend. These events may take place outside of standard business hours. A shared office space in Midtown is available to all staff. Applicants must live in the New York Tri-State area.

QUALIFICATIONS

• A genuine passion for the mission of Scholarship Plus
• Open-mindedness and dedication to advancing equity, including thoughtfulness about language to support the delivery of inclusive programs
• Work efficiently, independently, with a go-getter attitude, and highly responsive within agreed-upon hours
• Proactive and keen to tackle new projects and apply organizational systems
• Administrative experience, including: excellent written and verbal communication skills; strong time management and organization skills; and strong attention to detail
• Working knowledge of Google Suite (Sheets, Docs, Forms, etc.) Microsoft Office (Word, Excel, PowerPoint), Canva, Notion, and Monday
• Comfortable and interested in learning new technologies (e.g. WizeHive, Bloomerang, Concur, Airtable, Stripe, pre-approved Artificial Intelligence platforms, etc.)
• Flexibility and desire to work as part of a small team and growing organization
• Bachelor’s degree with 3-5 years of relevant experience in program management, administration, or nonprofit work.

RESPONSIBILITIES

Provide administrative support across SPlus programs, operations, and scholar support.

Program & Scholar Support

• Communicate through email with scholars regarding submissions (semester updates, transcripts, expense receipts, onboarding documentation)
• Support the processing and tracking of stipends for scholars (Concur), including collecting and evaluating financial/academic information; preparing letters; and verbal and written communication with scholars
• Assist with the maintenance and creation of program-related spreadsheets/databases to track scholar information and submissions

Operations

• Support the day-to-day execution of operational systems to ensure smooth functioning
• Maintain and update internal systems across platforms (e.g., Notion, Monday, Bloomerang, Google Drive, WizeHive, etc.), ensuring data is accurate, organized, and up to date
• Assist in streamlining processes by identifying inefficiencies and supporting the implementation of improvements to workflows, templates, and systems

Communication

• Curate and send a weekly resource e-mail to students
• Update and maintain the student resource homepage (Notion)
• Send students e-mails and text messages about programmatic requirements, events, updates, and reminders
• Assist with the creation of the Annual Report, social media content, and other communications materials
• * Interest in or experience with design (e.g., Canva) to support communications materials is a plus, but not required. **

Events

• Assist with planning and execution of annual events (e.g. Annual Community Celebration, summer and winter gatherings for students)
• Create, send, and track event and workshop invitations, and support related logistics

Development

• Entering donor/gift information to donor database (Bloomerang)
• Help set up and run customized donor reports (Bloomerang)
• Write and send acknowledgment letters to donors via e-mail or mail

SCHOLARSHIP PLUS OFFERS/BENEFITS

The salary range for this position is $65,000-$70,000, commensurate with experience. Excellent benefits package includes comprehensive health, dental, eye care, and life insurance, four weeks paid vacation, paid sick time, TransitChek, Flexible Spending Account plans for health and dependent care, and a retirement plan with a generous employer match.

HOW TO APPLY

We encourage interested candidates to apply early. Applications will be reviewed on a rolling basis, and given our hiring timeline and anticipated application volume, we may close the application period once we have received a strong pool of candidates.

The application begins with a few brief questions to confirm alignment with the role’s core requirements. Candidates who meet these requirements will then be asked to answer a short-response question and submit a resume and cover letter for consideration.

Scholarship Plus Program and Operations Coordinator Application

The application deadline for candidates applying via Idealist is September 11, 2026.

Scholarship Plus is dedicated to a diverse, equitable, and inclusive environment across our organization. We prioritize cultivating a culture where every team member, student, and community member feels a sense of belonging, trust, and value. We encourage applications from individuals of all backgrounds, and strongly invite candidates from historically underrepresented communities to apply.

Excellent benefits package includes comprehensive health, dental, eye care, and life insurance, four weeks paid vacation, paid sick time, TransitChek, Flexible Spending Account plans for health and dependent care, and a retirement plan with a generous employer match.