Marketing and Communications Manager

Help More People Experience Humanity in Action.

Most marketing jobs ask you to promote an organization.

This one asks you to inspire people to become part of something bigger than themselves.

At International Relief Teams, we believe the best humanitarian work doesn't just transform the lives of the people we serve—it transforms the people who serve alongside us.

We're looking for a storyteller.

A strategist.

A creative problem solver.

Someone who understands that great marketing isn't about broadcasting information—it's about inviting people into a meaningful experience.

You'll help people discover opportunities to volunteer, donate, partner, advocate, and experience humanitarian work firsthand.

Every story you tell. Every webpage you create. Every email you send. Every campaign you launch. Should leave someone thinking: "I want to be part of this."

About International Relief Teams

International Relief Teams is a humanitarian nonprofit organization dedicated to improving lives by providing access to life’s essentials of food, water, shelter, and medicine.

Around the world, our programs help people recover from disasters, access food and life-saving medicines, and build healthier futures.

Closer to home, we mobilize volunteers to pack meals for families facing food insecurity, build homes in Tijuana, respond to disasters, and create meaningful opportunities for people to serve their communities.

What You'll Do

Inspire Action Through Storytelling

• Create compelling stories that help people connect emotionally with our mission.
• Write compelling content for emails, newsletters, websites, social media, print materials, fundraising campaigns, and other organizational communications.
• Translate complex humanitarian work into clear, hopeful, and inspiring communications.
• Create and edit short videos and other multimedia content that brings our mission to life.
• Ensure every communication answers one simple question: "How can I help?"

Grow Community Engagement

• Develop campaigns that inspire people to volunteer, donate, attend events, advocate, or become recurring supporters.
• Partner with other staff to promote volunteer and mission experiences.
• Create communication journeys that deepen relationships over time.
• Help transform first-time supporters into lifelong advocates.

Shape Our Digital Experience

• Lead ongoing improvements to our website with a focus on storytelling, user experience, volunteer recruitment, and fundraising.
• Improve website navigation, landing pages, and calls-to-action.
• Optimize content for search engines and discoverability.
• Help evolve International Relief Teams' visual identity and messaging.
• Collaborate with photographers, videographers, designers, and outside partners to create compelling content.
• Protect and strengthen our brand across every platform.

Grow Our Digital Presence

• Manage the day-to-day operations of our marketing program, including marketing calendars, email deployment, website publishing, digital asset management, and coordination with internal and external partners.
• Lead email marketing strategy and execution.
• Lead the organization's social media strategy by planning campaigns, directing content creation, collaborating with marketing contractors, and creating content as needed.
• Collaborate with advertising partners to optimize Google Ad Grants and other paid digital marketing campaigns.
• Develop campaigns across digital channels that increase awareness and engagement.
• Identify emerging platforms, trends, and opportunities to expand our reach.

Measure, Learn & Improve

• Track website traffic, donor acquisition, volunteer conversions, email engagement, and campaign performance.
• Analyze data to improve future campaigns.
• Test new ideas and continuously optimize what works.
• Use AI and emerging technologies thoughtfully to improve efficiency, creativity, and reach while maintaining authenticity and brand voice.

You're a Great Fit If You Find Yourself Saying...

• I love telling stories that inspire people to take action.
• I naturally think, "How could we make this more engaging?"
• I'm energized by trying new ideas and measuring what works.
• I love understanding what motivates people.
• I don't wait to be told what to improve—I notice opportunities and take initiative.
• I enjoy collaborating with creative people while keeping projects moving.

It Would Be Wonderful If You Also Have...

• Experience in nonprofit marketing, communications, fundraising, or community engagement.
• Strong copywriting and storytelling skills.
• Experience managing websites and email marketing platforms.
• Knowledge of SEO, Google Analytics, and digital advertising.
• Experience managing social media strategy.
• Experience creating marketing assets using Canva, Adobe Creative Suite, or similar design tools.
• Strong project management skills.
• Excellent written and verbal communication skills.
• Curiosity about AI tools and emerging marketing technologies.
• Bachelor's degree in marketing, communications, journalism, public relations, or a related field (or equivalent experience).

This Job Probably Isn't For You If...

• You think marketing is mostly about posting on social media.
• You'd rather explain information than inspire action.
• You get frustrated when priorities shift quickly.
• You think your work ends after clicking "Publish."

Compensation & Benefits

• • Compensation: $82,000-$90,000/year
  • Medical, dental, and vision insurance
  • 401(k)
  • One week of paid vacation (increases to two weeks after 1 year)
  • Paid sick leave
  • Nine paid holidays
  • The week between Christmas and New Year's Day off (except during emergency disaster response)
  • Every other Friday off