Chief of Staff [Strategic Operations], Delhi

Role: Chief of Staff [Strategic Operations], Delhi

Experience: 8+ years

Salary: Upto 15-20 LPA

Reporting to: CEO/Co-founder/Head of Organization

Note: These are the non-negotiable minimum requirements: Top-tier education (domestic/ international), substantial global work exposure, and prior experience in management roles in Non profit sector.

________________________________________________

About the role:

The Chief of Staff is a critical strategic partner to the CEO/organizational head, acting as a force multiplier across the organization. This role demands a high level of agility, leadership, and operational excellence to ensure seamless execution of organizational priorities and effective collaboration across multiple internal and external stakeholders.

Key Responsibilities:

1. Strategic Planning and Executive Support

• Prioritization: Serve as the strategic thought partner to the CEO, helping to prioritize goals, manage time allocation, and ensure focus on mission-critical initiatives.
• Operationalizing Strategy: Translate strategic vision into clear, actionable, and measurable operational plans, tracking their progress across departments.
• Meeting Leadership: Manage and facilitate effective executive and leadership team meetings, ensuring clear agendas, documented action items, and follow-through.

1. Cross-Functional Coordination and Organizational Effectiveness:

• Information Flow: Act as the central hub for information, ensuring alignment and clear communication between the leadership team, functional heads, and external partners.
• Process Optimization: Identify and drive improvements in organizational structures, policies, and processes to enhance efficiency and scalability.
• Special Projects: Lead and execute high-priority, cross-functional projects and initiatives that fall outside the purview of existing teams, ensuring timely delivery.

1. Stakeholder Management and Representation:

• External Relations: Support the CEO in managing key external relationships, including government partners, donors, and collaborative organizations.
• Communication: Develop and manage high-quality communication materials (e.g., reports, policy briefs, presentations) for the CEO, board, and external audiences.
• Events and Thought Leadership: Support the planning and execution of key organizational events, conferences, and thought leadership initiatives.

1. Talent and Culture Support:

• Leadership Alignment: Work with the HR and Leadership teams to ensure organizational culture, hiring, and talent management practices support the strategic vision.
• Team Development: Support internal development and capacity-building initiatives for the leadership team.

Required Qualifications and Competencies:

• Experience: Significant experience (typically 8+ years) in a demanding role within consulting, project management, or a Chief of Staff capacity, preferably within the development or education sector.
• Education: Masters degree preferred in Management, Public Policy, Social Sciences, or a related field.
• Skills:
  • Exceptional Communication: Outstanding written and verbal communication skills; ability to articulate complex ideas to diverse stakeholders (government, academia, donors).
  • Project Management: Proven ability to manage large-scale, complex projects simultaneously and deliver under tight deadlines.
  • Analytical Acumen: Familiarity with data dashboards, KPI tracking, and organizational performance metrics.
  • Stakeholder Savvy: Proven track record of successfully navigating and managing high-level government and donor relationships.

HINDI ENGLISH