Bilingual Job Placement Coordinator

ABOUT HOT BREAD KITCHEN

Since 2008, Hot Bread Kitchen has empowered New Yorkers who face barriers to economic opportunities through transformative careers in New York City’s food industry. We offer small business development programs, culinary skills training, and job placement, bolstered by individualized, wraparound supportive services. Our small business program, HBK Incubates, supports entrepreneurs as they transform their food businesses into sustainable income sources.

Culinary Fundamentals, our award-winning culinary training program, provides access to high-quality jobs for those starting their careers in the food industry. Our upskilling programs enable incumbent workers to gain further skills, leading to higher wages and career advancement. We work diligently alongside our network of over 200 food employer partners and more than 250 nonprofit and government partners to ensure our graduates are set up for success both at home and in their careers.

This role will work on our New New Yorkers and Culinary Fundamentals Outpost programs. New New Yorkers is one of our Culinary Fundamentals programs that provides hands-on instruction on basic culinary and baking techniques, food safety, and other kitchen fundamentals, specially tailored to the needs of newly arrived, Spanish-speaking New Yorkers authorized to work. Bilingual instructors and support staff will provide instruction in English and Spanish.

THE OPPORTUNITY

Hot Bread Kitchen’s culinary workforce development programs prepare jobseekers to succeed in good food jobs with culinary partners across NYC. We seek a mission-driven, detail-oriented, and organized Bilingual Job Placement Coordinator who will support quality and timely job placement activities as well as take on additional projects within the Job Placement team to support the overall mission of the organization. This position reports directly to the Career Services Manager on the Programs Team.

GENERAL RESPONSIBILITIES

Job Placement and Employer Partnership Engagement:

• Execute key components of the job placement process, including:
  • Creating and updating member resumes.
  • Conducting intakes with each program participant to understand key details that will be crucial in finding them the right job, including their availability, past experience, and goals.
  • Keeping detailed records of program participant information.
  • Scheduling interviews, coordinating/following up with candidates and employers, and supporting member onboarding.
  • Conducting outreach to members during the first three months of employment to provide support with potential issues and to ensure submission of logbooks.
  • Sending out a weekly newsletter with active job opportunities.
• Maintain positive relationships with employer partners, including:
  • Ensuring prompt, professional, and thorough correspondence.
  • Ensuring candidates are vetted thoroughly for availability and interest before sending their information to partners.
  • Referring partners to the Career Services Manager if they are experiencing an obstacle with a hired member.
• Facilitate the Job Placement professional readiness lessons to each cohort that is assigned to them by the Career Services Manager.
• Support the coordination of field exposure and job placement activities such as hiring events, culinary field trips, and partner engagement events.
• Ensure all critical data, including job opportunities, interview results, and job placements, are accurately and quickly reflected in Salesforce and other trackers.

Additional Projects + Program Support:

• Participate in Week Zeros, including interviewing program candidates and actively participating in the deliberation process.
• Support with other process improvement projects as needed.

QUALIFICATIONS

• Driven by and have a belief in Hot Bread Kitchen’s values and mission.
• Spanish speaking proficiency required and fluency preferred.
• 1-2 years of experience in project management/administration, recruiting and/or job placement work, or direct services.
• Exceptional organizational, interpersonal, written and verbal communications.
• You enjoy working with diverse communities and having direct interactions with members.
• A working understanding of the immigrant population and their barriers to entry into the workforce.
• Systems and process-oriented; proactive, resourceful and innovative with an entrepreneurial spirit.
• Thrives in a fast-paced and energetic team atmosphere with ambitious deadlines; successful team members are self-directed, with effective time management, organizational skills and ability to simultaneously manage several priorities.
• General computer proficiency in Google platforms, and productivity software; experience with Salesforce experience a plus.

COMPETENCIES

• Interpersonal relations - Exhibits respect and understanding of others to maintain professional relationships. Ensures trust and respect. Recognizes and owns the personal impact of their words and actions.
• Effective listening - Builds understanding and empathy through listening to what others have to say and responding appropriately. Demonstrates understanding of another’s point of view.
• Results driven - Achieves goals in a timely manner and adapts to various solutions when an original solution did not work. Gathers information, seeks input, and drives work forward.
• Detail oriented - verifies important details, ensures there are no surprises or gaps in needed information, has the ability to think a few steps ahead to answer potential questions about the data or project. Aims to leave things better than you found them. Checks work with others, plans time to review for errors and probes one’s own thinking. Addresses errors quickly and learns from them. Looks for ways to prevent similar errors.

OUR VALUES

We are driven by a feeling of commitment to support our members, teammates, and partners. Our culture of equity comes from the many cooks in our kitchen and the diversity of perspectives we each bring. We believe that respect goes a long way in making people feel welcome, accepted, and celebrated. We seek out opportunities for connection and become a stronger team by being in community and prioritizing candor over consensus. The pace of our work and velocity of change can be quick; our entrepreneurialism helps us take optimistic risks and pursue inventive solutions.

LOCATION

This position requires in-person presence 5 days a week at our facility in Great Performances in the Bronx when programming is in session (and potential other future outpost locations). There is flexibility for hybrid work when programming is not in session. This role requires working from 12pm-8pm, Monday to Friday, with 5 weeks throughout the year requiring several days working a 1:00-9:00pm schedule for Week 0 interviews.

COMPENSATION

This is a full time position. The salary range is $64,000-$65,000 commensurate with experience. Hot Bread Kitchen's comprehensive benefits package includes health/vision/dental insurance (eligible from day one), 401K contributions, paid office closure days (including holidays and staff appreciation days, and a one-week holiday break at the end of the year), flexible and generous vacation and sick time, paid parental leave, and a sabbatical program (after 5 years of service). Our organizational culture is inclusive, entrepreneurial, flexible, and civically minded (learn more about our culture on hotbreadkitchen.org/careers).

Hot Bread Kitchen's comprehensive benefits package includes health/vision/dental insurance (eligible from day one), 401K contributions, paid office closure days (including holidays and staff appreciation days, and a one-week holiday break at the end of the year), flexible and generous vacation and sick time, paid parental leave, and a sabbatical program (after 5 years of service). Our organizational culture is inclusive, entrepreneurial, flexible, and civically minded (learn more about our culture on hotbreadkitchen.org/careers).

This role will work on our New New Yorkers and Culinary Fundamentals Outpost programs. New New Yorkers is one of our Culinary Fundamentals programs that provides hands-on instruction on basic culinary and baking techniques, food safety, and other kitchen fundamentals, specially tailored to the needs of newly arrived, Spanish-speaking New Yorkers authorized to work. Bilingual instructors and support staff will provide instruction in English and Spanish.

• Spanish speaking proficiency required and fluency preferred.