Part-time Administrative Assistant

JOB DESCRIPTION AND POSITION REQUIREMENTS

The EIC is seeking a motivated, self-starter to act as a hybrid or remote-based part-time administrative assistant to support the organization and daily operations of the Research Translation Platform.

The Evidence-to-Impact Collaborative (EIC) (https://evidence2impact.psu.edu/) transforms the use of research evidence in decision-making through cross-system collaboration for the optimization of social investments. The EIC is a research center and information hub for the science of using social science. We leverage our expertise in administrative data, program evaluation, and researcher-policymaker relationships for social investment optimization. Because the part-time administrative assistant and their work will play an important role in supporting the Research Translation Platform, motivation to foster a successful team environment and an ability to adapt to a rapid paced environment are essential.

To be considered, please submit a resume, cover letter regarding your qualifying experiences and interest in this specific role, as well as name, relationship, phone number and email for 2-3 professional references.

Responsibilities:

• Scheduling represents a variable 10%–60% of the role, depending on business demands. The part-time administrative assistant will be leading scheduling with federal and state legislators’ offices. It is a highly complex, high-stakes responsibility requiring extensive due diligence, meticulous coordination, sound judgment, and exceptional attention to detail.
• Serve as a highly people-facing representative of the organization, maintaining frequent and professional interaction with external offices and stakeholders. This will include managing a high volume of communications through phone calls and email, while conducting thorough and independent research to gather information, resolve inquiries, support decision-making, and ensure accurate and timely follow-through. This will include congressional and state-level legislative office stakeholders.
• Manage and oversee the end-to-end coordination and tracking of trainee onboarding and offboarding, training initiatives, documentation, and monthly professional development meetings.
• Leverage multiple specialized platforms, including Excel, Salesforce, and Asana, to ensure operational efficiency, accurate recordkeeping, seamless communication, and timely execution across the trainee lifecycle.
• Research and evaluate new tools, technologies, and platforms to enhance operational effectiveness; proactively troubleshoot and resolve technical issues; and develop and implement innovative strategies to strengthen

communication, streamline operations, improve organizational processes, and drive overall efficiency.

• Maintaining/updating communications and social media (e.g., updating websites using WordPress)
• Supporting the Research Project Manager, and other leads on other administrative and communications projects/initiatives

This position will report to the Project Manager. This position would be best suited to a detail-oriented individual that enjoys communicating with external stakeholders, thorough record-keeping, and problem-solving.

The beginning rate for this job is set at $20.00/hour

For information on benefits hourly employees may be eligible for, interested candidates can visit: https://policy.psu.edu/policies/hr103.

Candidate Requirements

The successful candidate:

• Enjoys a highly external-facing position and is comfortable managing frequent interaction and engagement with a broad range of stakeholders and external offices, including federal and state legislators and their staff.
• Thrives in a changing and dynamic environment, working both independently and with remote teams, demonstrating the flexibility, adaptability, and sound judgment necessary to pivot effectively in response to evolving priorities and organizational needs.
• Communicates clearly and proactively, maintains consistent communication and check-ins with colleagues and stakeholders. Recognizes when additional guidance or support is needed and proactively seeks assistance to ensure work is completed effectively and to a high standard.
• Demonstrates proficiency in Microsoft Excel and the ability to quickly learn and effectively utilize a range of technology platforms and tools currently

used across the organization, including Slack, Asana, Microsoft Teams, Toggl, and Salesforce. Demonstrates a willingness to adapt to evolving technologies and incorporate new systems into daily workflows to support productivity, collaboration, and operational efficiency.

• Available and engaged in meetings, group training, and collaborative activities while working remotely, demonstrating responsiveness, active participation, and a strong commitment to maintaining team connectivity and productivity.
• Exceptional attention to detail and organizational skills

Preferred Skills

• Previous work communicating and collaborating in a professional, remote setting
• Experience with online communication and project management platforms (e.g., the EIC uses Asana)