Senior Property Manager

Description

Come work with a team of dynamic professionals who dedicate their services and skills to creating opportunities for success within our community. Community Housing Network (CHN) is a nonprofit helping the people of central Ohio since 1987. Bring your knowledge and passion to help CHN impact our community. Share in our values by empowering people, solving problems, building relationships, being curious, creating equitable opportunities, and having fun. If you’d like to learn more about the mission of CHN, who we are, and who we serve, go to www.chninc.org

The Senior Property Manager oversees key property management processes, supports tenant stability through partnerships, and mentors staff while assisting the Regional Manager. They may also manage complex property portfolios as needed.

What you will be doing in the role:

• Property Portfolio Management - Ensure compliance with funder requirements by completing all property management processes, administrative tasks, and timely documentation. Oversee property upkeep through regular inspections, coordination with maintenance, and accurate recordkeeping across systems.
• Lease Enforcement Monitor lease compliance and address tenant issues with empathy, preparing enforcement documentation as needed. Manage rent collection, maintain regular communication with tenants, Payees, and Case Managers, and ensure timely receivables processing.
• Tennant Support - Work with CHN Supportive Services or Third-Party Service Providers to assist tenants in removing barriers to stable housing. Enter tenant memos and document interaction in a timely manner.
• Data Collection and Processing Interpret and manage data to meet CHN’s internal and external reporting needs while ensuring compliance with various funder requirements, including HUD, LIHTC, HOME, HAP, ADAMH, and the Community Shelter Board.
• Training and Development - Train and mentor new and current Property Managers on all aspects of the role, including compliance with HUD, Tax Credit, HOME, and COC requirements. Provide ongoing support and training on systems like EIV, Yardi, and CMHA, while assisting with tenant issues in coordination with CHN departments and regional staff.
• Community Relations - Build strong relationships with Community Partners by maintaining clear communication, fulfilling Neighborhood Agreement commitments, providing quarterly updates, and attending Civic Association meetings as needed.
• Regional Manager Support - Support supervision of Property Management and Maintenance Teams in the Regional Manager’s absence, while training staff and handling administrative tasks like utility reimbursements, lease adjustments, CMHA communication, and special projects.

Qualifications

What you bring to the role:

• High School diploma or equivalent required.
• Associate degree preferred.
• Two years of experience in Permanent Supportive Housing, Social Services or Property Management field preferred.
• Experience working with vulnerable populations preferred.
• CPO preferred.
• Ability to communicate effectively with supervisors, tenants and CHN employees.
• Personal vehicle for transportation of self between properties
• Valid Ohio Driver's license and auto insurance.
• Advanced knowledge of affordable housing issues and programs, including fair housing and housing subsidies.
• Advanced knowledge of LIHTC and HUD programs, including tax credit compliance regulations
• Proficient in Microsoft Office Suite Products and ability to learn and adapt to changing technology utilized in role.
• Advanced skill using property management software (specifically Yardi) preferred.
• Demonstrated mastery of Core PM knowledge base and competencies.
• Able to manage large and/or complex portfolios

As a full time member of the CHN team you will also receive training, health, vision, and dental, paid time off, 401(k), and an opportunity to work in an organization with an entrepreneurial spirit at heart. We care about the growth and development of our people and those we serve.

EEO and Diversity Statement

Community Housing Network (CHN) champions diversity, equity, and inclusion in all practices. This vision guides our recruitment and hiring practices. We are devoted to building a company and community where people experience authenticity and belonging. We are committed to equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, sex including pregnancy, gender identity, sexual orientation, age, marital or parental status, disability, veteran status, or other class protected by applicable law. Your unique background and identity are invaluable and needed here! We are stronger when the diversity of our workforce and our individual and collective experiences influence our practices. Come join us and find out what your best work could look like here at CHN!