BizGrow Central Manager

Lawyers for Civil Rights (LCR) works with people of color, immigrants, and low-income communities to fight discrimination, foster equity, and pursue justice through creative and courageous legal advocacy, education, and economic empowerment. In partnership with law firms and community allies, we provide free, life-changing legal support to individuals, families, and small businesses.

The vibe at LCR is bold, courageous, creative, and relentless. We are a rapid-response team that quickly mobilizes to tackle pressing problems, ensuring that those in need receive immediate and impactful legal assistance. We also believe in the power of partnership, working with organizations that share our commitment to justice. Embracing our unique approach, we are passionate about empowering individuals and communities through the law.

LCR’s BizGrow Project contributes to the economic growth of low-income communities by helping individuals to achieve economic self-sufficiency, and to develop sustainable businesses through free legal and business support to entrepreneurs with big dreams and limited resources.

LCR is excited to announce the creation of BizGrow Central, a collaborative space where new and established small business owners will be able to learn together, access vital resources, and develop the skills and resilience they need to thrive.

Centrally located in downtown Boston and set to open in 2026, BizGrow Central will be housed in space that is within, but separate from, LCR’s main office. It will offer a range of programs and services—from legal advice and mentorship to networking opportunities—in a welcoming space designed to meet business owners’ needs. We are giving small business owners the time, space, and tools to realize their dreams.

JOB DESCRIPTION

Lawyers for Civil Rights (LCR) is seeking a detail-oriented and mission-driven individual to help run BizGrow Central. The BizGrow Central Manager will be an integral part of LCR’s staff, with a primary responsibility of managing the operations of BizGrow Central. Once the space opens in Fall of 2026, the BizGrow Central Manager will oversee the daily operations of our co-working space, ensuring a productive and supportive environment for everyone using the space. This role involves managing space logistics, fostering a professional, productive, and collaborative community, and implementing programs and services that align with LCR’s mission.

Prior to the official opening of the space, the BizGrow Central Manager will provide administrative assistance to staff, manage office tasks, and prepare for the opening of the space, including putting into place systems and protocols for the new space, coordinating the move to the new space, and getting the space ready for its soft launch and grand opening.

KEY RESPONSIBILITIES

• Managing the day-to-day operations of the BizGrow Central space, including onboarding new co-working entrepreneurs, setting up the space for workshops, activities and events, including some engagements during evening hours, and creating and managing schedules for meeting rooms, event spaces, and other resources (60% of your time);
• Interfacing with small business clients, including connecting entrepreneurs to internal and external resources, facilitating requests for legal assistance, and facilitating and organizing workshops and legal clinics with outside experts (30% of your time); and
• Providing general office support and tackling responsibilities such as maintaining the space neat and organized; ordering office supplies; contacting and interfacing with vendors; and interfacing with entrepreneurs to troubleshoot and make sure the space is satisfying their needs (10% of your time).

This role requires outstanding customer service, excellent organizational skills, attention to detail, and the ability to handle multiple responsibilities efficiently.

PERFORMANCE BENCHMARKS:

SUCCESSFULLY COMPLETE DAY-TO-DAY TASKS

• Oversee daily operations of BizGrow Central, including space setup, clean-up, and member onboarding, orientation, and problem-solving.
• Foster a welcoming, professional, productive, and inclusive environment for everyone who uses the BizGrow Central space.
• Troubleshoot day-to-day issues or concerns by addressing needs and concerns as they arise.
• Organize and facilitate community events, workshops, and networking opportunities.
• Ensure that events and workshops take place seamlessly in person and virtually.
• Develop and implement programs and services that support everyone who uses the BizGrow Central space, ensuring their professional growth and alignment with LCR’s mission.
• Create and maintain a calendar and schedule for meeting rooms, event spaces, and other resources.
• Collect and review feedback to continuously improve the BizGrow Central and co-working experience.

SUCCESSFULLY ADVANCE STRATEGIC INITIATIVES

• Collaborate with LCR’s BizGrow and management teams to align BizGrow Central’s activities with organizational goals.
• Attend weekly LCR staff meetings to share BizGrow Central’s progress, stay abreast of LCR’s work in other priority areas, and ensure alignment with LCR mission.
• Identify and pursue opportunities for growth, including new potential partnerships.
• Stay informed about industry trends and best practices to enhance the co-working experience and to promote the use of the BizGrow Central space.

QUALIFICATIONS:

Applicants must be extremely hard-working, task-oriented, highly self-motivated, and passionate about civil rights and racial justice. As a small and continuously growing organization, team members wear many hats and responsibilities may evolve over time. Comfort with change and the ability to respond effectively to unexpected needs are essential.

The ideal candidate will also have:

• Exceptionally resourceful, with the drive to embrace both the excitement of new ideas and the discipline required to turn them into reality.
• Comfortable navigating the unexpected and adapting as challenges arise.
• Experience working in a fast-paced customer service setting.
• Outstanding customer service and interpersonal skills, including patience, grace, resourcefulness, and resiliency.
• The ability to work in-person in downtown Boston and maintain flexibility for shifting schedules, including the flexibility to work evening hours (5 PM to 8 PM) at least three days per week.
• The ability to work well under pressure, troubleshoot, and juggle competing projects and manage a high volume of people or requests.
• Strong technology and computer skills, especially for word processing and creating spreadsheets.
• Excellent writing, editing, and analytical skills.
• The ability to work productively and efficiently with minimal supervision.
• An associate's or bachelor's degree would be beneficial, but we place equal importance on relevant experience, skills, and a strong commitment to champion the role.
• Interest and familiarity with entrepreneurship.

Don’t meet every single requirement? If you are excited about this role, but your past experience doesn’t align perfectly, we still encourage you to apply! You may be the right candidate for this or other roles at our organization.

SALARY:

Competitive salary commensurate with experience (range $70,000 to $85,000). LCR offers an end-of-year, performance-based bonus. Bonuses are not guaranteed and are based on each employee’s contributions and work quality. Recent bonuses have ranged from $1,000 to $5,000.

LCR provides a competitive, comprehensive benefits package that places us among the top tier of comparable organizations locally and nationally. Employees receive 15 days of paid vacation and 10 days of paid sick time. LCR covers 100% of employee health, dental, and vision premiums (and about 50% for dependents) and reimburses certain qualifying out-of-pocket medical expenses. Employees also receive a dependent care subsidy of up to $7,500 annually and may join a 401(k) with an organizational match after three months. We also offer professional development opportunities and a sabbatical policy.

Spanish language skills–including the ability to speak, read, write, understand, and translate from one language to the other—are strongly preferred. The ability to communicate fluently in another language relevant to immigrant communities (including, but not limited to Mandarin, Khmer, or Haitian Creole) may also be considered.