Vice President, Health & Human Services

WHO WE'RE LOOKING FOR

With offices in Los Angeles, New York, and Nashville, MusiCares provides a safety net to music professionals as they navigate unanticipated financial, health, mental health, and substance use needs. For more than three decades, MusiCares has been the leading service provider in this space. The Vice President, Health & Human Services is an integral leadership role at MusiCares. In this highly visible role, you will be responsible for envisioning and executing the strategic direction for all mission-focused work in alignment with organizational goals and objectives.

MusiCares works in three primary service areas: 1) Customized Care (financial assistance, referrals to ancillary services, and placement in services), 2) Preventive Health Care, and 3) Educational Programs. You will be responsible for ensuring that MusiCares services are highly effective, responsive to the needs of our community, and delivered with consistent confidentiality and compassion. You will manage a talented and committed team of 15 individuals (including 5 direct reports) responsible for delivering services, data management, and community outreach. You will also work closely with the leadership team to ensure alignment with operational, financial, marketing, and fundraising objectives.

You are a highly resourceful and strategic thinker who is collaborative and adaptive with strong operational capacities. You have the ability to sustain the tone of an organization that has a long-standing reputation for and commitment to the confidentiality of all clients.

WHAT YOU'LL DO

• Contribute to the development and implementation of the organization's strategic vision, executing the strategic plan identified by the Executive Director and Board of Directors.
• Oversee and provide vision, leadership, and direction of all programs and services to the Health & Human Services teams.
• Evaluate the effectiveness and impact of programs and services while simultaneously maintaining a high standard of excellence in terms of responsiveness, quality of services, and overall professionalism.
• Directly lead several special projects and programs that connect all areas of mission delivery including research and surveys, provider network development, national panels and/or press, mission-based video content, holiday and other special campaigns, annual reports, and client testimonials database.
• Oversee creation and expansion of outreach strategy to encompass underserved and diverse communities.
• Enhance and expand collaborative community partnerships at the state, local and national level for the efficient and effective delivery of services, including directing contract negotiations with partners and developing programs with partner agencies and health care groups to eliminate any gaps in services and reduce duplication of services.
• Support the Development team with fundraising concepts and proposals as needed.
• Build and implement a disaster relief infrastructure to address unforeseen and immediate needs from the music community as necessary.
• Compile, track, and analyze statistical data for board reports, grant writing, and internal and external partners when needed.
• Set targeted and strategic annual goals for team members, consistently analyzing progress throughout the year to ensure results, and oversee development and training opportunities for the team.
• Oversee and manage departmental budget, focusing on maximizing each charitable dollar.
• Work closely with the Executive Director and the Board of Directors, regularly reporting on the organization’s charitable impact.
• Serve as a public facing representative for MusiCares in the press, on panels, and for public speaking opportunities.

SKILLS & EXPERIENCE

• Bachelor’s Degree required. Graduate degree in social work, public health, business administration or similar preferred.
• 15 years+ years of experience in social services, including 5+ years of experience at a non-profit organization in a senior role.
• Strong working knowledge of public benefits and non-public programs to assist those in need.
• A passion for leading and supporting a high-performing team.
• A nimble leadership approach to the ever-changing needs of the music community.
• Demonstrated experience successfully scaling and growing mission-based programs, providing fiscal oversite of a multi-million dollar department budget.
• An innovative and results-driven strategist with an entrepreneurial spirit and the ability to drive departmental growth and enhancements to operating platforms.
• Emotional intelligence with strong ability to communicate compassionately with individuals in need.
• Willingness and availability to travel approximately 5-10% of the time.