Development and Digital Marketing Associate

Location: hybrid (East Cambridge office, concert venues, and remote)

Reports to: Executive Director

Position Overview

The Boston Chamber Music Society is seeking a part-time Development and Digital Marketing Associate to join its small administrative team to increase awareness and support of its artistic and community programs. The ideal candidate has 1- to 2-years of experience in marketing or development for non-profit organizations; is detail-oriented, enthusiastic about classical music–especially chamber music–and is eager to learn. Working with and reporting to the Executive Director, the Associate will work on the organization’s fundraising and marketing efforts, from researching foundations and securing donations to promoting BCMS via email and social media campaign. The associate will also assist with ticketing, the CRM/database and special projects as needed. While the work schedule can be flexible and remote, attendance at concerts, currently eight Sunday afternoons per season from September to May, is a requirement.

Responsibilities

Development:

• Search for foundations and apply for grants to support BCMS’s programming and outreach activities. Prepare progress and final reports for grants received.
• Assist the Executive Director to create and send out annual appeals
• Process and enter donations into CRM, run contribution reports and acknowledge donors, and compile donor and long-term subscriber lists for program books
• Work with the Executive Director and the Board on identifying new giving opportunities and implementing benefits provided to patrons at different levels.

Digital and social media marketing:

• Create and schedule content for email and social media marketing to promote BCMS’s concerts and community engagement activities.
• Track and analyze social media metrics to evaluate content effectiveness and to inform future content and strategies.
• Submit concert information to online event and calendar listings.
• Support other digital content creation and maintenance, such as updating BCMS's web site and creating copies for other digital channels.
• Stay up to date with the latest social media and digital marketing trends and technologies.

Box office and concert production:

• Process and fulfill phone and mail-in ticket orders, print and mail physical tickets to patrons or hold the tickets at Will Call prior to each event.
• Attend BCMS concerts and help patrons with ticketing issues at the ticket table prior to the performances. Work with volunteers to set up the boutique table and post-concert reception.

Required/desired background, skill, and experience:

• B.S. in marketing, communication, music, arts administration/music business.
• Candidates with appreciation and working knowledge of classical music are preferred.
• 1 to 2 years of experience in marketing or development for non-profit organizations.
• Outstanding written and verbal communication skills.
• Proficiency in Microsoft Office, WordPress, Photoshop, Patron Manager or similar CRM, Constant Contact or similar email marketing platform; experience with video editing a plus.
• Remain positive and professional when handling different personalities and under pressure.