Data Science Program Assistant/College Assistant

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

The Data Sciences degree programs offer foundational knowledge in a range of IT disciplines to undergraduate students, and knowledge of statistical analysis, machine learning, programming, and model development to graduate students. The group is committed to delivering a student-centered, practical, and innovative learning experience that prepares graduates for careers in analytics, AI, and applied data science.

Duties and Responsibilities:

Reporting to the Program Manager, the Data Science Program Assistant/College Assistant will support administrative, operational and student-facing functions for the program and will perform the following duties:

• Support the Program Manager with semester-based Brightspace LMS course preparation, including copying course sites, standardizing course calendars, organizing course materials and tracking course-site readiness
• Assist with reviewing syllabi and instructional materials for completeness and alignment with established accessibility and formatting requirements.
• Serve as an informed point of contact, both in person and virtually, for prospective students seeking general information about undergraduate and graduate programs.
• Provide routine administrative and program support to students, faculty, adjunct instructors, and program staff.
• Monitor the program email account; respond to routine inquiries and appropriately route matters requiring additional assistance.
• Collect, organize, and maintain semester course syllabi, faculty records, and related program documentation.
• Assist students with routine registration matters, course permissions, and prerequisite verification in coordination with academic advisors and program staff.
• Provide logistical and administrative support for program events and activities, including hackathons, data challenges, workshops, and guest speaker sessions.
• Participate in program meetings and assist with meeting documentation, action-item tracking, and follow-up activities.
• Maintain organized electronic and program files related to student progress, degree requirements, curricular pathways, and elective offerings.
• Assist with compiling and maintaining program data, including enrollment, retention, graduation, and student engagement information.
• Support data collection, recordkeeping, and preparation of materials for program assessment, accreditation, reporting, and continuous improvement initiatives.
• Perform related duties as assigned.

Preferred Minimum Qualification:

• High school diploma/GED

Preferred Qualifications:

• Experience providing administrative or academic support in a higher education setting
• Bachelor’s degree or some college coursework from an accredited college or university (data science, computer science, statistics, or related field preferred)
• Experience with online learning environments and hybrid program delivery
• Strong attention to detail, accuracy, and organizational skills, particularly when handling data and documentation
• Excellent written and verbal communication skills, with the ability to explain technical information clearly to diverse audiences
• Experience analyzing qualitative and quantitative data and producing reports or summaries
• Proficiency with Microsoft Office Suite, with advanced attention to Excel (pivot tables, data cleaning, basic analysis)
• Familiarity with or willingness to learn institutional and academic systems such as Bright Space, CUNYfirst, DegreeWorks, Coursedog, Navigate and Akademos
• Ability to work independently, manage multiple priorities, and adapt to evolving needs in a fast-paced academic environment
• Interest in supporting data-driven decision-making and program evaluation

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

CUNY SPS is an Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer:

https://sps.cuny.edu/about/policies

The CUNY School of Professional Studies complies with the Clery Act and copies of its annual report on security policies and statistics are available in its Security Office.

Selected applicants must pay fingerprint and filing fees (full-time CUNY students are excluded from fingerprint fee).

All prospective candidates must be able to be certified as eligible to work under the provisions of the Immigration Reform and Control Act.

The CUNY School of Professional Studies verifies education and experience statements.