PROGRAM/VOLUNTEER COORDINATOR

Second Cycle - Hilltop, Tacoma

Who We Are

Second Cycle is a 501(c)(3) community cycle center which supports, educates, and advocates for cyclists in the Hilltop and surrounding Tacoma community. Our vision is a world where the joy of bike riding is accessible to everybody. Our mission is to demystify and normalize bike riding as a part of daily life and realize the bicycle as a tool of personal and community empowerment.

Position Summary

The Program Coordinator & Volunteer Coordinator works directly with the Programs Manager and collaborates with the 2nd Cycle team to facilitate Second Cycle’s offerings and lead our community engagement efforts. This dual-focus role involves teaching bike active transportation courses while serving as the primary point of contact for our volunteer program. You will be responsible for maintaining our current volunteer roster and creatively expanding opportunities to ensure our community has a direct hand in our mission.

• Reports to: Program Manager
• Classification: Full-time, non-exempt (up to 40 hours/week)
• Compensation: $18–$23/hour DOE + Benefits

Essential Job Functions

Program Coordination

• Facilitation: Independently and/or collaboratively run programs including Earn-a-Bike, summer camps, diversion classes, Just Riding Around, and Open Shop.
• Administration: Manage registrations, class documentation, and program calendars.
• Environment: Maintain classroom environments (cleaning, organizing, and restocking spaces).
• Collaboration: Coordinate with the Reuse/Recycle Team to allocate donated resources for specific programs.

Volunteer Coordination

• Recruitment & Onboarding: Actively recruit new volunteers from the Hilltop and greater Tacoma area; conduct orientations and safety training.
• Retention: Maintain the volunteer database and implement appreciation strategies to keep our core team engaged.
• Growth: Identify and create new volunteer opportunities within the shop, at events, and through community outreach.
• Scheduling: Ensure all programs and shop shifts have adequate volunteer support.

Qualifications & Requirements

• Community Engagement: Experience in volunteer coordination or community organizing is highly valued.
• Youth Development: Experience or training in positive youth development.
• Mechanics: Basic knowledge of bike mechanics (preferred) or a high aptitude for learning.
• Riding Experience: A love for bicycles in any form—commuting, racing, touring, or recreation.
• Social Justice: An understanding of social justice, privilege, and the specific barriers to cycling in marginalized communities.
• Communication: Clear, engaged active listener who can teach in an inclusive and challenging manner.

Why This Work Matters (Community Context)

Second Cycle serves the Hilltop neighborhood, which has historically been the heart of Tacoma’s Black community. Nationally, the need for equitable bike access is backed by clear statistics:

• Growth in Cycling: Between 2001 and 2009, the fastest growth in bicycling was among the African American community (100% increase) and Hispanic community (80% increase).
• Safety Disparities: CDC data shows that Black and Hispanic cyclists face fatality rates 30% and 23% higher, respectively, than white cyclists.

By joining our team, you are directly addressing these disparities through education, representation, and resource distribution.

Compensation & Benefits

• $18 - $23 per hour DOE.
• Health Insurance: 75% employer-paid premiums for our Regence health plan (opt-in).
• Transit: Orca Card (all-inclusive, unlimited rides on regional bus and rail).
• Time Off: Generous PTO + organization-wide holiday recess (12/24–1/1).
• Wellness & Stability: Wellness time policy, disability insurance, and floating holidays after the intro period.
• Growth: Annual investment in professional development and physical activity.
• Perks: Deep discounts on new/used bikes and parts; casual work environment.

90-Day Introductory Period: All new hires begin with a 90-day period to ensure a great mutual fit. We prioritize feedback and support during this time.

How to Apply

Email your resume and cover letter to admin@2ndcycle.org with the subject line “Program Coordinator & Volunteer Manager.” Applications received by April 3rd, 2026, will receive priority consideration.

Diversity Statement

Second Cycle is an Equal Opportunity Employer. We strive to have a staff and volunteer base that reflects the diversity of Tacoma. We strongly encourage applications from people of color, women, LGBTQ+ individuals, and those from historically underrepresented backgrounds in the bicycle industry.

Compensation & Benefits

• $18 - $23 per hour DOE
• Health Insurance: 75% employer-paid premiums for our Regence health plan (opt-in).
• PTO & Sick Time: Accrued at 1 hour for every 40 hours worked.
• Disability Coverage: Comprehensive protection for your peace of mind.
• Wellness & Stability: Wellness time policy, disability insurance, and floating holidays after the intro period.
• Professional Growth: Annual investment in professional development.
• Shop Perks: Significant discounts on bikes and accessories + a casual, collaborative environment.
• Orca Card: An annual, all-inclusive, cost-effective pass for employee, offering unlimited rides on regional transit (bus, rail).
• Holiday Pay: Access to floating holidays after the introductory period.

90-Day Introductory Period: All new hires begin with a 90-day period to ensure a great mutual fit. We prioritize feedback and support during this time.