Billing Assistant

Position Overview:

The Billing Assistant will support the Billing Specialist in overseeing all billing operations, ensuring that CCM’s billing processes are accurate, efficient, and compliant with healthcare regulations. The Billing Assistant will assist in managing daily billing activities, including claims processing, payment reconciliation, and responding to billing inquiries. This role requires strong organizational skills and attention to detail, as well as the ability to collaborate with team members across the organization. The ideal candidate will have experience in healthcare billing and a desire to contribute to CCM’s mission of supporting underserved communities.

Position reports to: Billing Specialist

Key Responsibilities:

• Support Billing Operations: Assist the Billing Specialist in ensuring accurate and timely submission of claims, following up on unpaid claims, and monitoring accounts receivable.
• Claims Processing: Help prepare and submit claims for payment, ensuring compliance with Medicaid, Medicare, and private insurance requirements. Assist in identifying and resolving billing errors.
• Payment Reconciliation: Assist in reconciling payments received, including processing electronic remittance advice (ERAs) and paper payments. Ensure accurate data entry and tracking of all payments.
• Billing Inquiries: Respond to billing-related inquiries from patients, insurance companies, clinic directors, and other staff. Help resolve issues related to claims, payments, and patient accounts.
• Credentialing Support: Assist in credentialing new providers, ensuring they are enrolled in appropriate government and state programs. Help manage the re-credentialing process for existing providers.
• Data Management: Maintain up-to-date and accurate billing records using billing software and Excel spreadsheets. Ensure proper documentation and data entry for billing processes.
• Compliance & Reporting: Assist in ensuring billing compliance with healthcare regulations and contractual guidelines. Help prepare reports for internal use and external audits as needed.
• Team Collaboration: Work closely with the Billing Specialist, clinic staff, and the finance team to ensure seamless operations across departments.
• Administrative Support: Provide general administrative support to the billing team, including scheduling meetings, organizing documents, and preparing billing materials.

Minimum Qualifications:

• Associate’s degree in business, finance, or a related field (Bachelor’s preferred).
• 2+ years of experience in medical billing, preferably in a mental health or nonprofit setting.
• Knowledge of Medicaid, Medicare, and private insurance billing procedures.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office, especially Excel, and familiarity with billing software.
• Excellent communication skills, both verbal and written.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:

• Experience with Article 31 Mental Health Outpatient Treatment and Rehabilitative Services (MHOTRS) billing.
• Familiarity with credentialing processes for healthcare providers.
• Knowledge of compliance requirements for the Office of the Medicaid Inspector General (OMIG).

Compensation and Benefits:

• Salary: $45,000.00 to $46,000.00 annually
• Benefits: 403(b), health, dental and vision insurance, FSA, paid time off
• Full-time position (M-F)
• Work location: In Person

Benefits:

• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance