OMRI is Hiring for a Bilingual Content Coordinator

About OMRI

Have you ever wondered how organic farmers and producers find trustworthy products that meet organic standards? That’s where the Organic Materials Review Institute (OMRI) steps into the picture. OMRI is a leading nonprofit organization dedicated to supporting and maintaining the integrity of the organic industry. We operate an internationally recognized evaluation program that reviews and lists input materials for use in producing, processing, and handling organic food and fiber.

The OMRI Listed® seal signifies that the product is permitted in organic operations certified by the USDA National Organic Program or the Canadian Organic Standards. It serves as a stamp of approval, allowing certified organic producers a simple way to responsibly choose input products.

OMRI is actively engaged in diversifying its workforce, creating an equitable workplace culture, and creating an inclusive workplace environment. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you do not meet every one of our qualifications listed. Read our full IDEA Policy and Vision here.

Location: Though our office is in Eugene, Oregon (Learn more about the City of Eugene), this position is open to being in person, remote or hybrid in Eugene or completely remote from the following states: Alaska, Arizona, California, Colorado, Florida, Hawaii, Idaho, Maine, Massachusetts, Michigan, New Mexico, North Carolina, Oregon, Rhode Island, Texas, Utah, Vermont, Washington, Wisconsin and Wyoming.

Remote work is expected to be performed from your designated home workspace. Work from other locations is not guaranteed and may be approved on a case-by-case basis.

Who We’re Looking For

The Bilingual Content Coordinator serves as OMRI’s lead for Spanish-language content, ensuring that all bilingual materials, from client-facing communications and regulatory documents to educational resources, video and content creation for social media, are accurate, consistent, and professionally produced. This role coordinates the full lifecycle of translation and content projects, supports and develops bilingual staff and contractors, and serves as OMRI’s primary point of accountability for the quality and integrity of Spanish-language content across all platforms and programs.

A successful Bilingual Content Coordinator is a skilled communicator and collaborator who brings precision, initiative, and cultural sensitivity to their work. On any given day, they may be reviewing a translated policy document for accuracy and tone, crafting a video, producing social media content, coordinating a translation project with bilingual colleagues and contractors, publishing updated Spanish content to OMRI’s website, drafting the quarterly Spanish eNews, or responding to client inquiries through the Spanishhelp inbox. They thrive in a dynamic environment, manage competing priorities with ease, and take genuine pride in making OMRI’s services accessible to Spanish-speaking stakeholders. A strong candidate brings deep bilingual proficiency in English and Spanish, a commitment to quality, and a collaborative spirit to serve as a trusted resource for the entire organization.

Starting salary: $49,765 to $54,765 per year (dependent on education and experience); 40 hours per week; flexible work hours; generous PTO

OMRI determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

This total pay range takes into account various factors that influence compensation decisions. These factors include, but are not limited to, skills, experience, training, location, licensure, certifications, and other business and organizational needs. The disclosed pay range estimate has not been adjusted for any geographical differences related to the location where the position may be filled. At OMRI, it is uncommon for an individual to be hired at or near the top of the posted pay range for their role. Compensation decisions are based on the specific facts and circumstances of each situation.

Core Responsibilities

Bilingual Content Coordination & Project Management

• Lead the ongoing development, coordination, and maintenance of English and Spanish digital assets and printed materials, ensuring content is current, accurate, and aligned with organizational standards across all platforms.
• Collaborate effectively across departments to address translation needs and develop Spanish content by proactively engaging bilingual staff, managing workflows to meet organizational needs and deadlines, and clearly communicating expectations to ensure timely and high-quality completion.
• Maintain an organized system for tracking existing translations, ensuring content is regularly reviewed and updated to reflect current policies, procedures, and program requirements.
• Actively mentor and provide feedback to bilingual staff to support improved translation capabilities, including awareness of style, grammar, and translation accuracy across the organization.

Translation Quality & Final Approval

• Ensure consistent and correct grammar and conformance with OMRI standards for all Spanish-language materials prepared by bilingual staff and contractors, focusing on accuracy, clarity, appropriate tone, and consistent terminology across all content types.
• Apply expert command of both English and Spanish to uphold OMRI’s quality standards and communication expectations in editing and proofreading translated documents.
• Support cultural appropriateness and usability by Spanish-speaking clients and stakeholders by providing feedback and ideas that bridge perspectives.
• Translate and interpret documents between English and Spanish, applying strong language comprehension to maintain consistency and clarity in policies, procedures, and client communications.

Bilingual Staff Support & Resource Development

• Support and collaborate with other bilingual staff to execute effective translation projects by providing guidance, training, and resources that strengthen their skills and ensure consistent, high-quality outputs.
• Ensure accurate and up-to-date reference materials, glossaries, style guides, and other tools that empower bilingual staff to independently produce accurate and consistent translations.
• Serve as lead responder for the Spanish help email box resource for OMRI staff, providing timely and accurate translations and support to OMRI staff and ensuring a responsive experience for Spanish-speaking clients.
• Counsel and support the Web Translations, Preguntas, and Spanish Optimizers teams, promoting accuracy, consistency, and alignment with OMRI’s bilingual standards.

Education, Outreach & Content Creation

• Leverage language and cultural skills and marketing best practices in working with OMRI’s Marketing team to develop, publish and promote content in English and Spanish that supports OMRI’s outreach goals, and expands accessibility for Spanish-speaking audiences.
• Translate, interpret, and create digital content as needed, including social media posts, videos, graphics, and advertisements in Spanish and English, maintaining an engaging and professional voice that reflects OMRI’s brand and supports community engagement.
• Develop and promote videos, presentations, and webinars in English and Spanish that support OMRI’s stakeholders, and that share key messages and education.
• Serve as an accessible and knowledgeable point of contact for the Spanish-speaking organic community by managing and providing prompt, responsive service for public communication channels.
• Support Spanish-speaking stakeholders by developing and adapting templates, resources, or messaging that improve accessibility and understanding of OMRI’s services.

Client-Centric Communication & Support

• • Serve as a knowledgeable, reliable, and responsive point of contact for internal and external clients, guiding them through service requests with clarity and professionalism while reinforcing OMRI’s standards and service expectations.
  • Ensure a positive client experience by communicating in a timely, courteous, and accurate manner, keeping clients well-informed and engaged.
  • Achieve client satisfaction through timely and helpful responses, empowering clients with the information they need to navigate OMRI’s processes.
  • Provide bilingual service with clarity and professionalism, delivering accurate and courteous support in English and Spanish to clients and stakeholders.

Collaboration & Team Dynamics

• • Contribute to a positive team and organizational environment that emphasizes shared goals, trust, and constructive problem-solving.
  • Model and reinforce constructive conflict resolution, emotional intelligence, and inclusive behavior across the team and organization.
  • Demonstrate a willingness to adapt to changing tasks and take on additional responsibilities as needed, showing readiness to step outside of defined roles for the greater good of the team or organization.

Confidentiality & Data Security

• Adhere strictly to OMRI’s technology practices and network security guidelines, safeguarding client and organizational information.
  • Protect the integrity of sensitive information, maintaining compliance with OMRI’s confidentiality policies and data security standards, while maintaining transparency and trust with clients and stakeholders.

Qualifications

Education and Experience

• Bachelor’s degree required. Marketing, Public Relations, or Communications degrees preferred. An equivalent combination of relevant education and/or experience beyond the requirements below may be considered as a substitute for the degree requirement.
• Full professional proficiency in Spanish and English required.
• 2 years of experience in translation, interpretation, or bilingual content development required.
• 2 years of experience working in a professional office environment preferred.
• 2 years of experience managing bilingual content or translation projects preferred.

Skills and Competencies

• Proficiency in standard office software required.
• Experience with design software including Adobe tools preferred.
• Experience with video content development highly desired.
• Familiarity with social media platforms, including Facebook, YouTube, and LinkedIn.
• Superior written and oral communication skills in English and Spanish, able to convey complex information clearly and concisely, emphasizing client service across various channels and audiences.
• Strong analytical and problem-solving abilities, with a focus on detail and accuracy.
• Ability to work collaboratively as part of a dynamic team, embracing change, continuous learning, and professional growth.
• Experience with organic agriculture, food systems, and compliance standards (e.g., ISO 17065) preferred.
• High-level attention to detail and the ability to process complex information and instructions effectively.
• Adaptable to change with a growth-oriented mindset.
• Demonstrates cultural awareness and a commitment to inclusion.
• Effective project management skills and the ability to manage multiple priorities.
• Effective public speaking and presentation skills.

Additional Requirements

• Ability to occasionally travel domestically and internationally for conferences, trade shows, or client meetings.

OMRI is an Equal Opportunity Employer

OMRI is committed to fostering an inclusive and welcoming work environment where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, pregnancy, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All aspects of employment are decided on the basis of qualifications, merit, performance and business needs.

If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at 541-343-7600 or hr@omri.org

Benefits

• • Full-time position with a competitive salary
  • 100% employer-paid medical, dental and vision plan
  • 50% employer contribution to dependent medical, vision and dental plans
  • 100% employer-paid life insurance, long-term disability and short-term disability
  • Retirement plan
  • Health and Dependent Care FSAs
  • Generous Paid Time Off
  • 13 paid holidays
  • 501c3 non-profit organization eligible for Public Service Loan Forgiveness
  • Opportunities for flexible scheduling
  • Opportunities for training and professional development
  • Bike-friendly business and support for remote work and alternative transportation options
  • Small nonprofit organization with an established team and a leading role in the organic industry
  • Casual, fun work environment
  • For more detailed information, please visit our Description of Benefits

Superior written and oral communication skills in English and Spanish, able to convey complex information clearly and concisely, emphasizing client service across various channels and audiences.