Contractor Coordination & Placement Specialist 

Now Hiring: Contractor Coordination & Placement Specialist

Location: Los Angeles, CA (Remote with on-site collaboration as needed)

About L.A. Works: Founded in 1991, L.A. Works harnesses the volunteer power of Los Angeles, uniting Angelenos and inspiring action for a more equitable LA. Each year, we mobilize volunteers who contribute over a hundred thousand hours to support nonprofit partners across issues including food security, education, climate resilience, and community wellbeing. As a nonprofit social enterprise, L.A. Works blends mission-driven impact with earned-revenue strategies that strengthen nonprofit capacity and civic connection.

Additionally:

• What we do matters and has a direct, positive impact in LA.
• We enjoy a casual, but focused work environment.
• We work on a hybrid model with in-person trainings, outreach, and events approximately 20% time.
• As an organization that specifically serves the Los Angeles community, preference in hiring goes to candidates who live locally.

Why This Role Matters: L.A. Works is launching Service Leadership Staffing, a first-of-its-kind social enterprise that provides professional staffing solutions to nonprofits while dramatically increasing volunteer impact across Los Angeles. We are seeking a skilled Contractor Coordination & Placement Specialist to help build our contractor talent pool, coordinate placements, and track volunteer impact. The right candidate will work closely with the Director of Service Leadership Staffing to ensure contractors are prepared to deliver high-quality service. This role is based in Los Angeles, requires the ability to work independently in a remote setting, and offers an exciting opportunity to build a program from scratch.

Essential job functions: The following list is not comprehensive; it is intended to provide a representative summary of the position's primary responsibilities. Incumbents may not be required to perform all roles listed and may be required to perform additional, position-specific tasks.

Core Responsibilities

• Recruit contractors through local communities, programs, partner organizations, and job boards to drive participation in core trainings;
• Conduct ongoing screening, interviews, and skills assessments for rapid placements;
• Support instructional design and facilitate presentations;
• Coordinate background checks (as required by placement partners) and required compliance documentation;
• Collaborate with the Director of Service Leadership Staffing to build and utilize technology and systems infrastructure, including:
• CRM customization for contractor and client tracking
• Scheduling/placement management system
• Invoicing and payment tracking system
• Impact dashboard for volunteer hours tracking
• Maintain a contractor database with skills, availability, and performance history;
• Match contractors to opportunities based on qualifications;
• Coordinate placement logistics using partner onboarding toolkit;
• Serve as the primary point of contact for contractors;
• Monitor contractor performance during placements;
• Collect volunteer impact data from all placements and conduct post-placement debriefs with hour verification from partners for timely payments;
• Build contractor community through communications and events;
• Coordinate invoicing with the Finance Manager;
• Develop a Quality Assurance plan with support from the Director of People and Culture, including:
• Contractor performance evaluation rubrics
• Client satisfaction surveys
• Volunteer impact measurement tools
• Program evaluation framework
• Connect contractors to permanent nonprofit roles as opportunities arise;
• Support L.A. Works large-scale signature events and other all-organization-wide needs; and
• With this being a new department, at the sole discretion of the department supervisor, a variety tasks and responsibilities may be assigned and/or change over time to best serve the needs of the department.

About You: 

• Collaborative, humble, responds well to constructive feedback, and is a team player.
• Positive attitude with a customer service mindset, excellent interpersonal skills, and ability to relate and interact with a diverse team;
• Extremely organized and detail-oriented;
• Excellent judgment and sound decision-making skills;
• Motivated self-starter who can identify initial and next steps needed and performs well with minimal day-to-day oversight;
• Strong written and verbal communication skills;
• Ability to handle sensitive materials and confidential information with discretion and tact;
• Ability to balance multiple competing projects and priorities;
• Flexible with a strong desire to learn; and
• Dedication to L.A. Works’ mission and values.

Additional requirements: 

• Valid driver’s license
• 5+ years of relevant experience
• Access to personal car for occasional travel throughout Los Angeles County
• Some evening and weekend commitments
• Experience with (or can quickly adapt) Zoom, Google Drive, Microsoft Teams, and Salesforce.
• Participate in an L.A. Works Taskforce (an organization-wide, collaborative team).
• In-person support at L.A. Works’ large-scale signature events and other organization-wide commitments.
• Initiate NSWOP and check criminal history before hiring.
• Any and all other duties assigned by the supervisor.

Classification and salary: The Contractor Coordination & Placement Specialist role is a full-time non-exempt employee of L.A. Works, employed at will, and reports directly to the Director of Service Leadership Staffing. This is a grant-funded position through December 2027 with the opportunity for extension by funder or through sustained program success. As such, the Contractor Coordination & Placement Specialist role is subject to the policies and procedures outlined in the Employee Handbook. The targeted hiring salary is $58,000 – $60,000.

Salary is commensurate with experience and internal equity. L.A. Works offers a competitive benefits package, including health insurance, professional development opportunities, a non-match 401k, and an open vacation policy—we believe you should take the time you need, when you need it! This job description doesn't constitute a contract of employment, and the company may exercise its employment-at-will rights at any time.

This job description doesn't constitute a contract of employment, and L.A. Works may exercise its employment-at-will rights at any time. L.A. Works is an equal-opportunity employer committed to workplace diversity.

COVID-19 safety: L.A. Works requires its employees to be vaccinated against COVID-19, subject to certain exceptions as required by law. All employees must also submit to additional masking and social distancing requirements.

To apply: please email a cover letter describing why you are a good fit for this role, along with your resume and a list of references, as a single PDF document to jobs@laworks.

Background check: As a finalist for a job, you will be subject to a routine background check. The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job. A conviction history does not automatically preclude you from a job with L.A. Works. Qualified Applicants with Criminal Histories will be considered for employment in a manner consistent with the California Consumer Reporting Agencies Act requirements and Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

L.A. Works is an Equal Opportunity Employer. We encourage all applicants to apply and seek to hire qualified staff who reflect the rich diversity of the communities we serve. We define diversity in broad terms to include race, ethnicity, nationality, age, gender, religion, sexual orientation, gender identity and expression, disability, geography, socio-economic status, and other unique attributes that make us who we are.

Studies have shown that women, trans, non-binary folks, and BIPOC are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization and are most interested in finding the best candidate for the job. That candidate may come from a background less traditional to our field of work, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet all of the qualifications described.

L.A. Works offers a competitive benefits package, including health insurance, professional development opportunities, a non-match 401k, and an open vacation policy—we believe you should take the time you need, when you need it! This job description doesn't constitute a contract of employment, and the company may exercise its employment-at-will rights at any time. 

Fluent English and Spanish is a plus