Community Health Worker

Northern Manhattan Improvement Corporation (NMIC) is a community-based, not-for-profit organization founded in 1979 that has grown into a leading multi-service agency with over 140 staff members serving New York City with a focus on upper Manhattan and the Bronx. Our mission is to serve as a catalyst for positive change in the lives of the people in our community on their paths to secure and prosperous futures. Integration is the cornerstone of NMIC’s programs, and our staff can identify and address a broad array of immediate needs through comprehensive crisis intervention services. With their crises resolved, clients move seamlessly to capacity building services through our holistic programs designed to transition individuals and families to self-sufficiency.

• Our Legal Services, Social Services, and Weatherization programs meet community members’ basic needs including legal representation in immigration related matters, housing, financial services & health related matters.
• Our Education & Career Services program imparts individual community members with the practical tools necessary to build secure and prosperous futures.

Job Title: Community Health Worker

Department: Legal, Organizing, & Advocacy

Unit: Benefits & Advocacy Services

Reports to: Manager for Benefits & Advocacy Services

Location: Main Office: 45 Wadsworth Avenue, New York, N.Y. 10033

FLSA: Non-Exempt

Model: In person

Summary: Community Health Workers, who work within the community and in health care settings, empower patients and their caregivers to improve health outcomes by providing culturally sensitive education, peer-based support, and connections to primary care and community-based social supports. This position is with NMIC but works in close partnership with New York-Presbyterian (NYP) Hospital and reports to two managers, one at NMIC and one at NYP.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Enrolls and manage caseload of patients who meet risk program criteria
• Helps patients set and achieve program goals
• Supports patients to navigate the health care system
• Connects patients to social resources based on identified needs
• Helps patients enroll onto/navigate patient portal
• Conducts at least 2 home visits and provides appointment accompaniment as needed
• Delivers practice-based education support (101)
• Offer practice-based support and information sessions at an assigned patient centered medical home, CBO or hospital. Collaborate with the healthcare team throughout the patient centered medical home and hospital.
• Complete appropriate documentation of assessments and educational sessions using required data systems.
• Submits all required documentation by designated deadline
• Maintain an organized filing system and submit all paperwork and documentation to program staff by designated deadlines.
• Facilitate/host at least two community-based workshops per year.
• Conduct community-wide outreach and assist with event planning, including workshops and health fairs.
• Make social services and other referrals to address social determinants of health.
• Attend all required staff meetings and trainings at both NYP and NMIC.

Additional related responsibilities may be assigned.

QUALIFICATIONS:

• 2+ years of CHW experience or comparable education/training and experience strongly preferred.
• Experience facilitating workshops and providing one-on-one health support and information is preferred.
• Willingness to visit with families in the hospital and in the community (comfortable conducting home visits).
• Strong interpersonal skills demonstrative of empathy and support.
• Strong written and verbal communication.
• Demonstrated ability to work collaboratively.
• Demonstrated ability to work with families who face exceptional challenges.
• Solid Microsoft Office skills.
• Bilingual (English/Spanish) required.

Please note this position follows NYP’s onsite vaccination requirements.

SALARY/BENEFITS: NMIC offers a competitive salary based on experience and education as well as a comprehensive and generous benefits package: medical, dental, life, and disability insurance are included; paid time off, including 20 vacation days, 15 sick days, 5 personal days, and 11 agency holidays; plus the week of Christmas Eve through New Year’s Day; a 401k with agency contribution; and other benefits.

SALARY: The salary for this position is $55,000 per year.

NMIC IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:

NMIC is an Equal Opportunity Employer and actively encourages candidates of diverse backgrounds to apply for employment. Applicants must meet the minimum qualification requirements. A combination of education and experience will be considered unless specifically stated otherwise.