African Communities Program: Community Wellness Case Manager

POSITION OVERVIEW

This is an exciting opportunity to join a dynamic nonprofit organization working at the juncture of

global mental health and human rights. The primary responsibility of the African Communities

Wellbeing Coordinator will be to provide trauma-informed, culturally reflective and linguistically

accessible psychosocial support and community healing for African immigrants. This role requires

a minimum of one day per week of in-person service at the PTR office or in the community and

reports directly to the African Communities Program Manager.

ROLES & RESPONSIBILITIES

The roles and responsibilities of the African Communities Wellbeing Coordinator will include but are

not limited to the following:

Direct Services (Individual, family, and group support) (75%)

• Provide case management, resource navigation, and referral support for African immigrant

and refugee individuals and families experiencing emotional distress, financial hardship,

housing instability, or other psychosocial challenges.

• Conduct intake, needs assessment, and individualized service planning with clients.
• Offer short-term supportive counseling and crisis intervention, while linking clients to long-

term mental health and social services as needed.

• Meet clients in accessible and culturally safe community spaces such as schools, churches,

mosques, coffee shops, community centers, and homes.

• In collaboration with the Mental Health Specialist, establish, strengthen, and facilitate

support groups with African youth, and other marginalized members of communities.

Community Outreach, Communication & Collaboration (25%)

• Identify and establish professional relationships with African community leaders and

organizations to reduce stigma and raise awareness about mental health.

• Represent PTR to community partners and organizations through events, presentations,

and capacity-building activities.

• Conduct psychoeducation workshops, community events, and meetings with community

leaders.

• Conduct consultative meetings with community members who need mental health support

and provide prevention visits to individual clients.

• Coordinate with the Mental Health Specialist throughout the client care process.
• Support African community members and clients through service referrals, and

accompanying them to social services, court, and hospital appointments, as needed.

QUALIFICATIONS

Required Competencies & Experience

• Master’s Degree in Social Work, Public Health, or related field and working toward Clinical

Licensure.

• Interest in the psychological and psychosocial wellbeing of African immigrants or

international human rights abuse survivors.

• An understanding of the diverse African populations resettled in the Bay Area.
• A commitment to advancing human rights and global social justice with a focus on the

needs of African survivors seeking greater safety in the United States.

• Experience in comfortably addressing and discussing the community mental health and

wellbeing needs of international survivors of human rights abuses without judgment or

stigma.

• Knowledge of and connections with African communities in the Bay Area, particularly with

agencies and locations where African community members gather for activities, socializing,

services, and programming.

• Oral fluency in Tigrinya, French or other African languages are required.
• Spoken and written proficiency in English.
• Proficiency with MS Office Suite and Google Drive.

Preferred Competencies & Experiences

• Experience working with forcibly displaced refugee and/or asylum-seeking populations.
• Experience planning and implementing community outreach activities and psycho-

educational training.

• Comfortable expressing cultural humility.
• Commitment to global social justice and human rights
• Ability to travel to different locations in the Bay Area.