Program Coordinator - Therapeutic Playroom

Position Title: Program Coordinator, Therapeutic Playroom

Department: Children & Family Services

Reports to: Program Manager, Therapeutic Playroom

Location: 1757 Waller Street, San Francisco, CA 94117

ABOUT THE ORGANIZATION

Safe & Sound's mission is to prevent and reduce the impact of childhood abuse, neglect, and trauma. We do this by strengthening families, building communities, and advancing healing, equity, and justice. We envision a future free from childhood trauma, where all children, families, and communities are safe, supported, and loved.

Combining direct services, training and capacity building, research, and advocacy to strengthen families in their communities, address childhood trauma, and prevent abuse, Safe & Sound has evolved into a premiere child-serving organization, bringing over 50 years of service to our community.

We reach more than 11,000 caregivers and children annually with our unique coordinated, multi-generational approach that spans the entire spectrum of prevention and intervention to strengthen family resilience and address factors that put families at risk for experiencing abuse or involvement in unsubstantiated abuse allegations.

The organization has an annual operating budget of approximately $10.8 million and is supported by approximately 55 staff, interns, and more than 100 volunteers. Safe & Sound headquarters is located in a historic firehouse in the Haight-Ashbury neighborhood of San Francisco, with a second office in the Bayview neighborhood.

More information is available at: www.safeandsound.org.

OVERALL SUMMARY

This non-exempt position is responsible, through supervision and skill, for providing a safe, playful and therapeutic environment for children at the Playroom. This position reports to the Playroom Manager.

ESSENTIAL FUNCTIONS

• Care for children ranging from 0-12 years old utilizing non-directive play, art media, and dramatic play to support the children’s social, emotional and physical development.
• Provide for children’s basic needs while in care including but not limited to changing diapers, preparing meals and feeding, as well as maintaining a clean and safe Playroom environment.
• Facilitate developmental growth for children by identifying developmental concerns and helping children to improve peer relationships, regulate emotions, and express their needs appropriately.
• Work with children individually and in groups.
• Work with the Playroom team to organize and distribute in-kind donations of children’s clothes and toys.
• Participate in creating an environment where parents are assisted to create and experience shared positive emotions with each of their children.
• Support the parent/child relationship by helping parents with any concerns they might have in dealing with their child or parenting.
• Participate in planning and discussions around how best to support client families.
• Build supportive relationships with parents.
• Participate in weekly staff meetings; contribute observations concerning children to scheduled debriefings.
• Document children’s developmental progress and any concerns in the children’s behavior.
• Aid in coordination of Playroom and organizational activities with volunteers, staff members, and consultants.
• Enter data for Playroom on Salesforce when required.
• Helps facilitate parent/child groups.
• Attend and participate in regular staff meetings, 1-on-1 supervision meetings, department trainings (TalkLine training, Playroom training, etc)

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

• Proficiency verbal and written in Spanish or Chinese (Cantonese or Mandarin).
• Degree in Child Development, Psychology, Social work (or related field/degree.),or 2 years of equivalent work with children required.
• Previous experience working with children establishing and maintaining a fun and safe environment required.
• Ability to work in a high-pressure environment required.
• Ability to work with and sensitivity to the needs of diverse ethnic and cultural staff and client population.
• Ability to support parent/child relationships.
• Ability to be flexible, punctual and reliable.
• Basic computer skills required: word processing and internet search capabilities.
• Maintains compliance with HIPAA and organizational confidentiality policies by appropriately handling, storing, and sharing protected health information (PHI) and other sensitive client data in accordance with applicable laws and agency procedures.
• CPR and First Aid certification required, or ability to obtain certification within a six (6) months upon hire and renewed every two years.

POSITION SPECIFICATIONS

• Full-time; requiring flexibility to work evenings and weekends as needed to support program operations.
• This position follows a consistent schedule of Monday–Thursday, 9:30 AM–5:30 PM, with remote work on Fridays.
• During the summer months, the Tuesday schedule shifts to 11:30 AM–7:30 PM to support evening programming.
• In-person work required.
• Non-Exempt
• Position will be fingerprinted, E-verified and reference-checked. All offers of employment are contingent upon successful completion of this process.

PHYSICAL REQUIREMENTS

• Typical Working Conditions
  • Combination of child care setting and standard office environment. Working with children includes activity indoors and outdoors, cooking, cleaning, diaper changes, contact with bodily fluids.
• Equipment Used
  • Computer, phone, fax, copier, kitchen appliances.
• Essential Physical Tasks
  • Position requires ability to lift up to 50 lbs. Extensive sitting, bending, running and playing with children is expected in this position.

The base salary for this position is $32.7665 per hour and is eligible for agency-sponsored benefits and language premium. The language premium is $2,080 annually.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.

Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Playroom team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org

Benefits

Spanish or Chinese