Organizational Impact Measurement Consultant

Position Title: Organizational Impact Measurement Consultant

Department: Quality, Impact, and Learning (QIL)

Location: Remote

Key Relationships:

Reports to: Senior Director, MERL

Assignment Length: 12-16 weeks

Application Requirements: Resume, work sample (if available), and proposal (including budget)

About Americares:

Americares is a global health and disaster relief organization that helps people and communities around the world access health in times of disaster and every day. Each year, Americares reaches 80 countries on average, including the United States, with life-changing health programs, medicine, medical supplies and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.

Americares Values:

We create global community, treating people as they want to be treated.

We respond effectively and responsibly, putting plans into practice.

We embed ethics and equity in our work and workplace.

We are better together; partnership is at our core.

We ask and listen, to create sustainable solutions for a healthier tomorrow.

We commit to quality, growing and improving to ensure individuals and communities thrive.

About the position:

Americares has identified a set of organizational metrics to track progress against its five-year strategy. These metrics have already been selected in consultation with Strategy and Leadership. The MERL department at Americares is responsible for operationalizing the organizational metrics which relate to Americares programmatic work in medicine security, humanitarian programs and health services.

Americares is seeking an experienced consultant to operationalize these metrics: define them precisely, develop tools and processes to measure them, and build organizational capacity to ensure they can be reported consistently and meaningfully.

Key Outcomes and Deliverables:

Inception work plan (first 2 weeks).

Draft definitions and data requirements for all agreed metrics.

Set of measurement tools/templates for each metric.

Operational plan (roles, responsibilities, data flow, reporting cadence).

Staff guidance documents (short and user-friendly).

Training materials and at least 1–2 pilot training sessions.

Final package of all tools, plans, and materials, with a handover briefing to QIL and Strategy teams.

Scope of Work:

Review the final list of organizational metrics provided by the Strategy department.

Develop precise definitions, calculation methods, and data requirements for each metric.

Produce measurement tools and templates (e.g., data collection instruments, calculation worksheets, system integration requirements).

Draft an operational plan that sets out data flows, responsible parties, frequency of measurement, and reporting lines.

Prepare guidance documents (including definitions, use cases, and limitations) for staff.

Identify capacity-building needs and design corresponding tools and training sessions.

Develop training materials (slides, job aids, facilitator notes).

Lead or co-facilitate initial capacity-building sessions with staff.

Provide recommendations for sustaining measurement and reporting of metrics over time, including governance and ownership structures.

Degrees and/or experience required for the consultancy:

8–10 years of experience in MERL, performance measurement, or data systems within an NGO, UN agency, or consultancy.

Prior experience with organizational effectiveness frameworks, theory of change metrics, or strategic indicator portfolios.

These competencies are required for the consultancy:

Excellent communication skills to work with technical and non-technical staff.

Demonstrated experience in operationalizing organizational or strategic metrics.

Strong skills in indicator definition, data systems integration, and measurement tool development.

Experience designing capacity-building programs (training sessions, job aids, guidance).

These competencies would be great to have, but are not required:

Fluency in languages that are spoken in at least one of our core locations (India, Philippines, Tanzania, El Salvador, Puerto Rico, Colombia, etc.), in addition to English.

Additionally, our core competencies as an organization are:

Ownership and results

Communication

Problem solving

Equity and inclusion

Teamwork and conflict resolution

Leadership

Prioritization

Management

Strategy and planning

Decision making

We know not all applicants will demonstrate all the competencies we’re looking for. We encourage you to apply even if you do not check all the boxes above, and we look forward to reviewing your application holistically.

What you can expect, if you move forward in the recruitment process:

Interview with People and Talent (1 hour)

Video interview with direct manager (1 hour)

Video interview with global work community (1 hour)

Finalist interview (30 minutes)

Reference check

Offer!

Background check and onboarding

Americares complies with the EEOC: https://www.eeoc.gov/laws

#LI-REMOTE

Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening, reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process.

If you have a specific request or need assistance to fully participate in the application or recruitment process, please email us at talentcenter@americares.org.