Church Operations and Community Manager

Salt House Church, nestled in the heart of the South Rose Hill neighborhood of Kirkland, is a vibrant and inclusive community dedicated to embodying the teachings of Jesus with a focus on social progressivism and radical inclusivity within the framework of the Lutheran (ELCA) tradition – see Church Clarity.

Salt House is a community that celebrates the love of God revealed to us in the life, death, and resurrection of Jesus. And it's because of this love that we are committed to the radical inclusion of all people and the necessary work of anti-racism. So, no matter how we feel or what we believe, our race or physical ability, our gender identity, gender expression, or sexual orientation, what we've done or haven't done, whether we have questions or think we have all the answers, we are all truly welcomed and affirmed.

Our goal is to grow and be changed by our relationship with God, with those we call friends, and with the world around us, including our beloved neighbors and partners in service at Kirkland Place, a zero-barrier shelter for unhoused women and families. Our mission is to make a profound impact in our neighborhood guided by God's love.

Salt House's mission is to be a church that lives by faith, is known by love, and joins God's movement of healing, justice, and hope for the world. We believe the Holy Spirit calls this community together to find a home in God's beloved community, learning to love like Jesus, as salt and light for the world.

ABOUT THE ROLE

Salt House Church is seeking a Church Operations & Community Manager — someone who brings together organization, warmth, and a genuine heart for community. This role is the connective tissue of Salt House: the person who makes sure the building is ready, the systems are running, volunteers are supported, communications go out, and every person who walks through the door or sends an email is met with care and competence.

Reporting directly to the Pastor, this position operates with significant autonomy and serves as a primary point of contact across staff, volunteers, congregants, partners, and the broader community. This role works collaboratively with the leadership team to establish and maintain infrastructure, policies, procedures, and systems that support strategic initiatives and community goals. It requires someone who is proactive, collaborative, and highly organized who sees what needs to be done and takes initiative to do it, bringing a spirit of service, care, and love for others.

This role blends operational stewardship and business acumen with a relational presence and is essential to the smooth functioning of Salt House Church.

DETAILS:

Position Type: Part-time (approximately 30 hours/week), Non-exempt

Schedule: Sunday–Thursday, approx. 9am–3pm

Compensation: $23–$30/hour based on experience

Benefits: $270/month benefits stipend | Paid Time Off | Continuing Education

Reports To: Church Pastor

Location: Salt House Church | 11920 NE 80th St, Kirkland, WA 98033

Travel Required: No

Background Check: Criminal background check required | Safe Haven Training provided

PRINCIPAL DUTIES AND RESPONSIBILITIES

Operations & Property Stewardship

• Own the day‑to‑day operations of the church building and campus, ensuring spaces are safe, functional, and welcoming.
• Coordinate and schedule maintenance services in cooperation with the Building and Grounds Team, including cleaning, utilities, pest control, security, equipment, landscaping, and required certifications.
• Manage keys, alarms, access, and building readiness.
• Serve as the primary point of contact for urgent building or alarm issues. This responsibility does not limit personal time; only active time spent responding is paid.
• Oversee the campus calendar and building use.
• Cultivate positive relationships and serve as a liaison to renters, church congregations, and onsite partners, including Kirkland Place and the Kirkland Co-op Preschool.
• Monitor building use and ensure smooth transitions between users, so spaces are adequately prepared.
• Develop systems to refine and improve operational efficiency/effectiveness, advancing our mission, vision, and initiatives.
• Work closely with church leadership to develop and maintain procedural policies and protocols for staff and volunteers that align with our mission and values.

Office & Systems Management

• Maintain an organized, functional, and welcoming office environment.
• Manage office operations including incoming and outgoing mail, general church email, inventory and purchasing office, kitchen, and building supplies, printing, and office equipment maintenance.
• Manage databases, records, lists, and passwords.
• Ensure accurate data entry and that all records are maintained in a safe and secure manner.
• Maintain institutional documentation and systems that support the ongoing work of the church.

Administrative & Financial Support

• Provide administrative support to staff and ministry teams to advance program and ministry outcomes.
• In cooperation with the bookkeeper, support the financial systems of Salt House Church.
• Support the work of the Finance Team, Treasurer, and Financial Secretary.
• Process bills, reimbursements, and checks; support payroll reminders and financial workflows.
• Prepare reports and documentation as requested in coordination with the bookkeeper and leadership.
• Support the Personnel Team with administrative tasks, paperwork, and systems as needed.

Welcome, Communications & Community Interface

• Serve as a primary point of contact and welcoming presence for staff, volunteers, congregants, partners, and community members.
• Manage incoming phone calls, emails, referrals, and front‑door interactions, directing people to appropriate staff, ministries, or resources.
• Produce and distribute the weekly email newsletter.
• Support and maintain the church's social media presence, including creating and curating content for platforms such as Facebook, Instagram, and Threads.
• Help tell the story of how Salt House Church is making a positive impact in the community with and through God's love.
• Create an Annual Report by collecting weekly 'This Is Goods' and other newsworthy items from the life of Salt House Church.

Volunteer Coordination & Support

• In collaboration with staff and ministry leaders, identify volunteer roles and support the creation of volunteer position descriptions.
• Support recruitment, screening, onboarding, training, oversight, and coordination of volunteers as needed.
• Cultivate positive, appreciative relationships and clear communication with volunteers.
• Support volunteer teams that provide essential operational and ministry support across the church.

Justice Work Support

• Provide administrative and logistical support for Salt House's justice‑focused initiatives, including reparations work.
• Track funds, reimbursements, and reporting related to justice and community initiatives.
• Support communications, scheduling, and coordination for justice‑focused teams and activities.

WEEKLY RHYTHM

• Maintain consistent office hours aligned with the posted schedule, with occasional flexibility to support operational needs.
• Meet weekly with the Pastor to share updates, coordinate priorities, and address operational matters.
• Participate in weekly staff meetings and provide administrative and operational updates as needed.
• Support the preparation and flow of weekly administrative items related to facilities, partners, volunteers, finance, shelter coordination, and personnel matters.
• Regular Sunday presence is expected as part of community engagement, with flexibility for scheduling needs.

MINIMUM EXPERIENCE AND QUALIFICATIONS

• 3–5 years of administrative experience, preferably in a nonprofit or faith-based setting, with demonstrated responsibility for independently managing systems or operations while working collaboratively with staff, volunteers, and community partners.
• Demonstrated ability to take initiative, showing a willingness to take responsibility and get things done.
• Strong attention to detail with proven ability to achieve thoroughness and accuracy.
• Excellent written and verbal communication skills.
• Ability to identify problems and resolve them with efficiency, flexibility, and creativity.
• Enthusiasm for being part of a growing community and serving others with love and compassion.
• Proven ability to extend sensitivity and inclusivity to guests and members, especially people from marginalized communities, including unhoused neighbors.
• Ability to establish and maintain effective relationships and communication with staff, volunteers, and community members.
• A collaborative and adaptable mindset, with a willingness to embrace change and innovation.
• Comfort with technology and learning new software; proficiency in MS Word, Excel, and Outlook required.
• Ability to complete Safe Haven Training at Salt House (provided).

PREFERRED QUALIFICATIONS

• An associate's degree in business administration, nonprofit management, or related field.
• Budget management and fiscal agent experience.
• Proficiency in QuickBooks, Facebook, Instagram, Threads, SharePoint, and Expensify.

CORE COMPETENCIES

All employees of Salt House Church are required to be able to work effectively with church staff, lay leaders, members, and the general public. Each employee is expected to demonstrate the following core competencies and values:

• Working with others toward one common goal
• Commitment to support and empowerment of volunteers
• Adaptability to changing roles and job challenges
• Open and timely communication
• Understanding and respect of professional and personal boundaries
• Respect for, and inclusiveness of, all individuals, consistent with our mission statement
• Protection of confidential information

PHYSICAL DEMANDS / WORK ENVIRONMENT

• The employee frequently is required to talk and hear
• The employee must frequently lift and/or move up to 20 pounds
• Specific vision abilities required by this job include close vision, and ability to adjust focus
• Position requires flexibility in scheduling, including odd hours

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily within the physical parameters and work environment described above. The requirements listed herein are representative of the knowledge, skill, and/or ability required and of the general working conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED CERTIFICATES, LICENSES AND REGISTRATIONS

• This position requires a criminal background check.
• This position requires Safe Haven Training (provided by Salt House).

$270/month benefits stipend | Paid Time Off | Continuing Education

English (primary)

Spanish (helpful)