IT Coordinator

IT Coordinator

Location: Austin, TX (Hybrid) This is not a remote position.

Department: Operations & Service

Reports to: Director, Information Technology

Salary: $55,000–$60,000

To apply:

Email resume + cover letter to apply@austincf.org

Application deadline: January 11, 2026

Before applying, please read the full job description at https://www.austincf.org/who-weare/our-people/careers/.

The Role

The IT Coordinator ensures ACF staff have reliable, secure, and user-friendly technology to do their best work. This role provides day-to-day IT support, manages core systems like Foundant CommunitySuite (CSuite) and Microsoft 365, and partners across departments to improve data quality, cybersecurity readiness, and digital workflows.

This position also serves as ACF’s AI Champion, leading the responsible exploration and adoption of artificial intelligence tools that boost productivity, accuracy, and decision-making. If you enjoy solving problems, supporting people, and helping an organization use technology smarter—not just more—you’ll thrive here.

This role is a great fit for someone who wants to grow their IT skills, shape how technology is used across an organization, and make a tangible impact in Central Texas—all while being the go-to person staff trust and enjoy working with.

About Austin Community Foundation

Austin Community Foundation mobilizes ideas and resources to strengthen Central Texas. We envision a vibrant and equitable community where everyone can contribute and find opportunity. As a trusted local partner, ACF stewards approximately $640 million in assets in more than 1,300 charitable funds. Since its creation in 1977, the Foundation has granted more than $570 million to nonprofits across Central Texas and beyond.

What You’ll Do

Data & Systems

• • Maintain and improve data accuracy and reporting in CSuite and related platforms
  • Partner with teams across Impact, Operations, Finance, and Communications to support fundraising and grantmaking workflows
  • Produce routine reports, dashboards, and mailing lists
  • Serve on the Data Governance Committee to uphold data standards and integrity
  • Coordinate with Foundant support and assist with SLM/GLM as needed

IT Support

• • Provide Tier 1 IT support with external IT consultants
  • Support system rollouts, staff onboarding, and cybersecurity training
  • Manage Formstack forms and support hybrid meetings and events
  • Train staff on Microsoft 365, CSuite basics, and core technology tools
  • Share ongoing learning through Tech Tips and short trainings

AI & Innovation

• • Lead evaluation and responsible use of AI tools across the organization
  • Pilot AI solutions for research, communications, reporting, and workflows
  • Develop AI trainings, guides, and office hours
  • Stay current on emerging AI tools, including Microsoft 365 Copilot

What We’re Looking For

Required Experience:

• • 2–3 years of IT experience or a degree in IT, computer science, or a related field
  • Strong organizational, problem-solving, and customer service skills
  • Ability to learn new technologies quickly and explain them clearly

Bonus Skills:

• • Experience with Microsoft Office; CSuite or Blackbaud experience a plus
  • Commitment to confidentiality, teamwork, and diversity, equity, and inclusion
  • Nonprofit experience preferred

Austin Community Foundation is an equal opportunity employer and is committed to building a diverse and inclusive team that reflects the communities we serve.

Work Environment & Benefits

• • Hybrid work environment (local residency and in-office work at least 50% of the time required)
  • Generous paid time off
  • 100% employer-paid health, dental, and vision insurance
  • 401(k) with employer match
  • Employer-paid life, AD&D, and disability insurance
  • Collaborative team and meaningful community impact