Salesforce Nonprofit Cloud Consultant

Overview of the Position: Salesforce Nonprofit Cloud Consultant to lead and support our migration and build out of Nonprofit Cloud Salesforce platform to manage donor relations, fundraising, and overall development operations. Expertise implementing, customizing, and optimizing the Salesforce Nonprofit Cloud to align with non-profit specific needs and goals.

About SEAL: In 2007, focused on improving outcomes for English Learners in San Jose and Redwood City, the Sobrato family began a philanthropic initiative with Dr. Laurie Olsen to design and pilot a new, comprehensive approach to learning in preschool and early elementary grades. The result of this pilot was the creation of the SEAL (Sobrato Early Academic Language) model and it was subsequently implemented as a program across 100+ public school sites in the Bay Area, central California, and the greater Los Angeles region between 2008 and 2019.

Two separate and independent external evaluations of the model found promising evidence of SEAL’s effectiveness in increasing research-based instructional practices and contributing to stronger student engagement and positive outcomes for SEAL English Learners on measures of English proficiency and academic achievement. In 2019, fueled by these promising data, SEAL became an independent organization, operationally separate from the Sobrato family’s philanthropic enterprise, with the aim of scaling our impact and engaging new partners in projects and activities that connect educators, families, researchers, advocates, and policy leaders to elevate this important student group and to promote multilingualism for all students in California.

SEAL addresses English Learner needs at all levels - from practice, to research, to policy and advocacy - creating long-term systemic change through:

• Practice: We partner with public schools over multiple years to train teachers in research-based pedagogy, spark cross-school collaboration, and build internal coaching and leadership capacity to support English Learners.
• Research: We conduct research in classrooms, pilot new approaches, and publish insights to advance the field’s understanding of what works for English Learners.
• Policy and Advocacy: We engage district leaders, educators and other education stakeholders, using our research, practice, and analysis to connect them to opportunities to advance policies that centralize the needs of English Learners.

With over a decade of experience implementing our evidence-based and research-tested model, we foster systems change by partnering with educators across the state and by helping transform classrooms into language-rich, rigorous, and joyful learning environments.

The Core Model: SEAL’s powerful approach to education is rooted at the intersection of research and educational equity. Our bedrock values are: commitment to developing the intellectual and linguistic genius of young children; honoring the value and role of families’ cultures and languages in students’ lives, and helping teachers cultivate the skills and mindset they need to become powerfully effective educators. Our high-leverage, developmentally appropriate pedagogical practices are aligned across the preschool through elementary grades, and address the language demands of increasingly rigorous, grade level standards in multiple disciplines including English, social studies, sciences, and the arts. To learn more about SEAL, please visit SEAL.org.

Our Equity Commitment: Equity is a core value at SEAL. At SEAL, our commitment to diversity, equity & inclusion reflects SEAL's mission: "To Prepare All English Learners to learn, thrive, and lead." Equity is a core value at SEAL and we believe that diversity fosters equity. We're passionate about creating a workplace where all forms of diversity, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, perspective, and experience are seen as real value for the organization. To carry out our mission we actively recruit a workforce that reflects the SEAL community we serve, and as part of which, everyone feels empowered to bring their full, authentic selves to work. Our mission drives our innovation and connects us more closely to our partners and the communities we serve. Together, we act fearlessly, learn from each other, improve constantly, and continue to build a culture that encourages, supports, and celebrates the diverse voices, backgrounds, and cultures of our team members. These principles guide how we build our teams, cultivate leaders and develop an organization that embraces multiple approaches and points of view. We support an inclusive environment where team members feel empowered to share their experiences and ideas. We believe that non-profit organizations can be powerful platforms for social change and that our higher purpose is to drive equity for all.

About the Role: Salesforce Nonprofit Cloud consultant to lead and support our migration and build out of Nonprofit Cloud Salesforce platform to manage donor relations, fundraising, and overall development operations. Expertise implementing, customizing, and optimizing the Salesforce Nonprofit Cloud to align with non-profit specific needs and goals.

1. Implementation and Customization: Coordination and assistance with development setup in an already existing Salesforce system, development configuration, and customization of Salesforce Nonprofit Cloud, ensuring it integrates with existing systems and workflows while maintaining much needed security.
2. Data Migration: Assist in migrating data from legacy systems (mostly google sheets) into Salesforce, ensuring data integrity and accuracy.
3. Training and Support: Provide training to development staff on how to effectively use the platform, including best practices for data management, grant module, and fundraising.
4. Process Automation: Help automate manual tasks and streamline workflows, such as donation processing, and grant management.
5. Reporting and Analytics: Create custom reports and dashboards to track key performance indicators (KPIs), measure impact, and demonstrate the organization's development effectiveness.
6. Improved Fundraising: Personalize donor communications, tagging and sorting donors with NonProfit specific features, track fundraising progress, and optimize donation processes.

In this role, your work will include:

• Confidently deliver recommendations and facilitate decision making processes for our migration from spreadsheets over to NonProfit Cloud in Salesforce
• Analyze current business practices and make recommendations for improved effectiveness and efficiency in NonProfit Cloud
• Facilitate requirements gathering, system design, and system configuration
• Develop design and business process documentation
• Conduct system assessments, security needs, develop roadmaps and project plans
• Support the migration of client’s CRM data (currently google sheets) to new system
• Deliver end-user training
• Facilitate user acceptance testing

Who You Are

This is what’s required for the role…

• Nonprofit development CRM experience
• Demonstrated success in designing, implementing, and configuring complex fundraising solutions in Salesforce, particularly in NonProfit Cloud (as opposed to NPSP)
• Strong time management skills with proven ability to work with multiple large, complex, and/or high priority goals, consistently meeting project deadlines, project priorities, and client requirements

This is what’s desirable for the role…

• Certified Nonprofit Cloud Consultant (NPC) experience designing and implementing the Salesforce Nonprofit Cloud meeting business requirements for nonprofit organizations.

We expect all SEAL staff to be adept at…

SEAL has codified its expectations for success and core competencies in a shared competency model. SEAL’s core competencies include:

• Adaptability and growth mindset
• Collaboration and teamwork
• Connection to mission and values
• Demonstrates a commitment to equity
• Effective communication
• Effective planning and follow-through
• Emotional intelligence
• Expertise in area of focus
• Presenting and facilitating
• Strategic and critical thinking

At SEAL, we are committed to building a diverse and inclusive organization in which we give voice to, and meet the needs of, the communities, teachers, and students we serve. We believe in lifelong learning and continuous improvement, and we are ever-evolving the processes through which we select and support team members and foster a culture of universal belonging and empowerment. SEAL encourages applications from individuals of diverse backgrounds and lived experiences, especially those from immigrant and English Learner communities, people of color and members of other historically marginalized groups. SEAL is committed to the principles of equal employment opportunity for all employees and applicants for employment.