Community & Program Manager at Outside the Frame

POSITION: Community and Program Manager

REPORTS TO: Culture and Program Director

HOURS: Average 25-32 hours per week: Tuesdays, Fridays, other days to be negotiated, plus occasional evenings and weekends

COMPENSATION: $30 per hour + 100% Employer Paid Employee Health & Dental Insurance Premium + 75% Employer Paid Health & Dental Insurance Premium for Dependents

Job Overview

The Community and Program Manager is responsible for the evolving, collaborative function of Outside the Frame’s shared youth-serving spaces. Primary responsibilities include: ensuring participants have access to the resources available, including equipment, creative mentorship, food, and work opportunities; evolving our creative service model to meet participants skillfully and sustainably as conditions and needs shift; nurturing our community connections (individual and organizational) to ensure information sharing and continuity of care for our participants; leading our Program team from within, through modeling, collaboration, direct supervision, and training.

Responsibilities and Duties:

• Guide and evolve direct service model at Outside the Frame
  • Weekly programming and Intensives
  • Recruiting and aging out practices
  • Shared space guidelines, conflict resolution, boundaries and consent
  • Maintenance of physical space to best meet the community’s needs
  • Develop and implement bridges to resource navigation
  • Build and maintain relationships with other social service agencies
• Documentation, Collaboration & Supervision
  • Help train, guide and document Outside the Frame guidelines and policies for all youth-facing service providers, including staff, temporary employees, and contractors
  • Maintain records of youth served, staff trained, and partner organization contacts
  • Weekly Check ins with program staff; year end reviews
  • Staff meetings, brain storms, events

Skills you need for this job:

• Excellent written and interpersonal communication skills, able to communicate effectively with peers, educators, program participants, contractors etc.
• Deep knowledge of homeless services in Portland, OR, including policy, resources and relationships
• Experience with Google Drive or comparable

Our dream teammate is:

• Adaptive, creative, collaborative
• Holistic and compassionate systems thinker
• Community-oriented
• Comfortable with complexity
• Able to discern both the big picture and the details
• Able to take initiative and self-direct accordingly
• Present, approachable, calm
• Dependable, communicative, accountable

In our work together, we strive to center these practices:

• Collaborative decision making
• Positive youth development
• Trauma Informed Care
• Consent, boundaries, and repair
• Sense of humor & joy in our work together

Logistics

• 5 years of experience in direct service with vulnerable populations, preferably homeless youth; and/or
• 5 years of experience in youth empowerment programming; and/or
• 5 years of demonstrated job growth/responsibility increasing over time
• Able to lift 25 lbs

Application Process

• Submit resume and cover letter to action@otfpdx.org
• In your cover letter, please tell us about yourself and what you will bring to our team, how you connect your creativity and your direct service experience, and what excites you about this role.
• This job posting will be open from September 15th - Oct 24th.
• We will do interviews in November and December with the hope of our new team member joining us in early 2026.
• If you have questions, please reach out to us at action@otfpdx.org.

HOURS: Average 25-32 hours per week: Tuesdays, Fridays, other days to be negotiated, plus occasional evenings and weekends

COMPENSATION: $30 per hour + 100% Employer Paid Employee Health & Dental Insurance Premium + 75% Employer Paid Health & Dental Insurance Premium for Dependents