PBID Project Coordinator

The Property-Based Improvement District (PBID) is a special assessment district managed by the San Jose Downtown Association (SJDA) that funds core services such as downtown cleaning, safety, and beautification. Since its establishment in 2007, PBID has invested in placemaking, public realm improvements, and long-term strategies to enhance the livability and vibrancy of Downtown San Jose—including commissioning the Downtown Street Life Plan (DSLP) to guide these efforts.

The PBID Project Coordinator is an entry-level, full-time position that supports the implementation of community development and public space initiatives within the PBID. This role provides administrative and project support for street life, cleanliness and safety efforts, and other improvement activities. The position also assists with data entry and management, vendor coordination, and cross-department collaboration across SJDA teams.

Operations & Data Management

• Complete general administrative tasks, provide day-to-day support, and deliver rapid response for emerging issues for the Operations Manager and PBID team as needed
• Assist with ongoing public space needs, including minor projects such as parklet and Pocket Park maintenance, assist in coordinating with contractors for repairs, landscaping, or supply deliveries
• Enter and maintain PBID program data ensuring timely and accurate entry of service logs, schedules, and activity reports; generate summary reports to assist with internal planning and performance tracking
• Assists with processing and tracking of operational expenses, including vendor and fee-for-service invoices
• Maintain listings and collateral for commercial spaces, updating availability data and interactive maps used on the SJDA website and Google platforms
• Support of internal tools such as Salesforce and Placer.ai, including user management, data cleanup, report generation, and occasional assistance with internal team trainings
• Maintain and organize a labeled photo/video archive documenting PBID-supported projects and public realm improvements for internal use and storytelling
• Assist Marketing and Communications with light work as approved by the Operations Manager as in the areas of graphic design, photography, map images, slideshows, spreadsheets, and similar items

Street Life Project Support

• Assist the Street Life Manager with permitting, documentation, and public-facing materials, including taking and labeling project photos, designing simple notices or maps, and maintaining organized records
• Coordinate lighting programming and upkeep, including seasonal or event-specific lighting changes; conduct monthly maintenance checks, document outages or issues, and help coordinate vendor repairs
• Support mural maintenance and public art tracking, updating mural databases with current condition photos and relevant details; help schedule cleaning or touch-ups as directed
• Maintain tracking for tree and plant life care, including map updates, maintenance logs, and scheduling for ongoing and enhanced landscaping across PBID areas
• Track and document activities at Pocket Parks, including partner events, signage updates (e.g., Vestaboard), and physical maintenance needs related to street life improvements

PBID Board Support

• Support PBID board and committee meetings, including scheduling, room setup, printing materials, recording accurate meeting minutes, and updating internal committee tracking sheets post-meeting
• Assist with member outreach and survey efforts, supporting the design, distribution, and tracking of the annual PBID member survey as well as smaller program-specific surveys; help with both digital and mail-based engagement methods

Other duties as required

Required Qualifications and Skills

• Associate degree or higher in a relevant field such as Planning, Urban Studies, Communications, or a related discipline; an equivalent combination of education and professional experience will also be considered
• Proficiency in Google Workspace (Docs, Sheets, Slides, Drive) and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to quickly learn and adapt to other software platforms as needed
• Ability to convey ideas clearly and professionally, both in writing and verbally, to a variety of audiences, including internal team members, stakeholders, and the public
• Demonstrated interest in place management, urban activation, or community improvement initiatives, and/or enthusiasm for contributing to the vitality of Downtown San Jose
• Strong ability to assess situations, identify issues, evaluate options, and implement solutions in a timely and effective manner
• Highly self-motivated, able to take ownership of projects, and capable of working independently while balancing multiple priorities and deadlines
• Preferred:
  • Experience in graphic design, including proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or comparable design tool
  • Experience in unique data based and CRM type systems such as Placer.ai, Salesforce, or equivalents

Compensation/Benefits:

• Salary range between $70-78K dependent on experience and qualifications
• Comprehensive benefits, including 100% paid health insurance, supplemental benefits, PTO, paid holidays, work from home wednesdays, and matching 401K

Please send resume and letter of interest to hr@sjdowntown.com – position open until filled.

At the San Jose Downtown Association we are committed to fostering a workplace culture that values diversity, equity, and inclusion (DEI). We believe that our differences—whether in background, experiences, or perspectives—enrich our team and drive innovation. We are dedicated to creating an environment where everyone feels respected, supported, and empowered to thrive. Our hiring practices reflect our commitment to building a team that represents the communities we serve, and we actively encourage applications from individuals of all backgrounds, identities, and abilities.