Sutter Health - Office of Patient Experience

Mission

We enhance the well-being of people in the communities we serve through a not-for-profit commitment to compassion and excellence in healthcare services.

Vision

Sutter Health leads the transformation of healthcare to achieve the highest levels of quality, access and affordability.

Patient Experience Standards

·  Partner with our patients and families to provide exceptional patient experience

·  Engage patient advisors across our network to gain their unique perspective

·  Lay foundation for unified approach that puts patients at center of all we do

·  Seek best practices that position our care teams for success