Assistant Chief of Staff (Volunteer)

Assistant Chief of Staff (Volunteer)

Executive Office | Strategy, Coordination & Leadership Operations

Organization: Mentor A Promise (MAP)

Location: Hybrid / Remote

Type: Volunteer

Reports To: Chief of Staff

Works Closely With: Executive Director (CEO), Senior Leadership Team, Central Operations

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. As the organization grows, strong executive coordination is essential to ensure clarity, alignment, and effective execution across all divisions.

About the Executive Office | Leadership & Strategy

The Executive Office supports organizational leadership, strategic execution, and cross-functional alignment. The office ensures that priorities are clearly defined, communication flows effectively, and leadership decisions translate into action across the organization.

Role Overview

We are seeking an Assistant Chief of Staff to support the Chief of Staff in managing executive priorities, coordinating leadership operations, and ensuring organizational alignment.

This role plays a critical function in supporting decision-making, tracking priorities, and maintaining operational clarity across leadership and teams.

Key Responsibilities

Executive Coordination

• Support the Chief of Staff in managing day-to-day executive priorities
• Assist in coordinating communication across the Executive Director and senior leadership
• Ensure follow-up on key decisions and leadership directives

Strategic Execution & Tracking

• Track organizational priorities, initiatives, and deliverables
• Support development of timelines, workplans, and execution frameworks
• Ensure alignment between strategy and implementation

Leadership Operations

• Support preparation for leadership meetings (agendas, notes, action items)
• Document decisions and ensure accountability for follow-through
• Maintain organized records of leadership discussions and priorities

Cross-Functional Alignment

• Coordinate across departments to ensure clarity and consistency
• Help identify gaps, bottlenecks, and misalignment across teams
• Support communication between divisions

Systems & Process Support

• Assist in building and maintaining operational systems and workflows
• Support documentation of processes, priorities, and updates
• Help improve efficiency across leadership operations

Communication & Responsiveness

• Maintain clear, timely, and professional communication across teams
• Support internal communication flow between leadership and staff
• Maintain timely responsiveness via Google Workspace

Qualifications

Required

• Strong organizational and coordination skills
• Ability to manage multiple priorities and track complex workflows
• Strong communication and writing skills
• High level of professionalism, discretion, and attention to detail
• Alignment with MAP’s mission and dignity-centered values

Preferred

• Experience in operations, executive support, or program coordination
• Experience working with leadership teams or in fast-paced environments
• Strong problem-solving and systems-thinking abilities
• Ability to anticipate needs and proactively support execution

Commitment

• Volunteer role
• Approximately 5–10 hours per week
• Minimum 6-month commitment preferred
• Hybrid / remote with optional NYC-based collaboration

What You’ll Gain

• Direct experience supporting executive leadership and strategy execution
• Exposure to cross-functional organizational operations
• Collaboration with senior leadership across all divisions
• Professional references and letters of recommendation
• A meaningful role strengthening organizational alignment and execution

How to Apply

Interested candidates must apply directly through Idealist and submit:

• Resume (required)
• Cover letter (required) describing relevant experience in operations, coordination, or executive support and interest in MAP’s mission

This role sits at the center of execution.

Help ensure that leadership priorities turn into aligned, consistent action across the organization.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.