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Arthritis Line (English & French)
Descripción
Descripción
Arthritis Line Volunteer
Position Overview
Arthritis Line volunteer answers inquiries received through our nationwide arthritis information and support system and actively communicates crucial information and offers support to people affected by arthritis across Canada.
Time Commitment
- Arthritis Line volunteers are asked to commit to one, 2-hour shift each week
- We ask for a minimum commitment of 6 months
- Bi-monthly Arthritis Line volunteer team meetings; occasional professional development sessions offered throughout the year
Available shifts for the English Line (as of June 1, 2025)
Monday: any 2-hour shift between 9:00 a.m. - 3:00 p.m. Eastern Time
Tuesday: any 2-hour shift between 9:00 a.m. - 5:00 p.m. Eastern Time
Wednesday: any 2-hour shift between 9:00 a.m. - 5:00 p.m. Eastern Time
Friday: any 2-hours shift between 1:00 p.m. - 5:00 p.m. Eastern Time
Available shifts for the French Line (as of June 1, 2025)
Monday to Friday any 2-hour shift between 9:00 a.m. - 5:00 p.m. Eastern Time
Key Areas of Responsibility
- Provide information and support to people affected by arthritis
- Support inquiries via phone, email and/or website chat
- Support callers who may feel emotional, overwhelmed or fearful
- Direct callers to the online tools and resources on the Arthritis Society Canada website
- Direct callers to local supports and resources
- Inform callers about upcoming education opportunities with Arthritis Society Canada
- Data entry related to interactions, tracking, and reporting/documentation
Desired Skills & Attributes
- Passionate about, and committed to, bettering the lives of those affected by arthritis
- Willingness to undertake training appropriate to the role, and learn about arthritis and Arthritis Society Canada’s resources
- Ability to work effectively with staff and other volunteers remotely
- Experience working and interacting with people
- Effective problem solving and decision-making skills
- Ability to adjust tone and voice depending on audience
- Lived experience or knowledge of arthritis is an asset
- Comfort and experience working with technology
- Experience and knowledge related to the impacts of arthritis is an asset, but not required
Major Contacts
- An Arthritis Society Canada Staff member will directly oversee this role
- People affected by arthritis, and people interested in learning more about arthritis and Arthritis Society Canada
- Other volunteers and Arthritis Society Canada staff
Working Environment
This position is remote, volunteers can participate where they have access to internet and a private environment.
We thank all applicants for their interest in volunteering with Arthritis Society Canada, however, please be advised that not all candidates can be selected to join our volunteering program.
Arthritis Line Volunteer
Position Overview
Arthritis Line volunteer answers inquiries received through our nationwide arthritis information and support system and actively communicates crucial information and offers support to people affected by arthritis across Canada.
Time Commitment
- Arthritis Line volunteers are asked to commit to one, 2-hour shift each week
- We ask for a minimum commitment of 6 months
- Bi-monthly Arthritis Line volunteer team meetings; occasional professional development sessions offered throughout the year
Available shifts for the English Line (as of June 1, 2025)
Monday: any 2-hour shift between 9:00 a.m. - 3:00 p.m. Eastern Time
Tuesday: any 2-hour shift between 9:00 a.m. - 5:00 p.m. Eastern Time
Wednesday: any 2-hour shift between 9:00 a.m. - 5:00 p.m. Eastern Time
Friday: any 2-hours shift between 1:00 p.m. - 5:00 p.m. Eastern Time
Available shifts for the French Line (as of June 1, 2025)
Monday to Friday any 2-hour shift between 9:00 a.m. - 5:00 p.m. Eastern Time…
Ubicación
Ubicación Asociada
Cómo aplicar
To Get Started:
Set Up Your Profile
Start your volunteer journey by creating your profile https://arthritis.galaxydigital.com/user/register/
Apply!
Once your profile is set up, simply click on “Opportunities,” choose the role that interests you, and hit “Respond” to apply — all right from your volunteer profile.
- Here is the link if you are applying for Arthritis Line (English) : https://arthritis.galaxydigital.com/need/detail/?need_id=821857
- Here is the link if you are applying for Arthritis Line (French) : https://arthritis.galaxydigital.com/need/detail/?need_id=821336
After you’ve expressed interest in an opportunity, we will review your qualifications and guide you through the next steps to ensure the process is smooth and rewarding.
Questions? Email us at volunteer@arthritis.ca
To Get Started:
Set Up Your Profile
Start your volunteer journey by creating your profile https://arthritis.galaxydigital.com/user/register/
Apply!
Once your profile is set up, simply…
