Volunteer Engagement Coordinator (Volunteer)

About A&N Career Services Project

A&N Career Services Project is a workforce and career-readiness initiative focused on expanding access to opportunity for individuals navigating career transitions, workforce re-entry, and professional growth. As the Project grows across locations, cultivating a structured, supportive, and energizing volunteer experience is essential to sustaining impact.

Volunteers joining at this stage will help shape not only the work itself, but the culture and community that define how people experience the Project.

Role Overview

The Volunteer Engagement Coordinator supports the ongoing connection, morale, and retention of volunteers throughout the 12-week cohort experience.

This role collaborates with the Volunteer Experience & Onboarding Manager and works in close collaboration with the Recruiter & Engagement Lead to ensure a smooth and engaging experience from recruitment through offboarding.

While onboarding establishes structure, this role ensures volunteers remain connected, motivated, and recognized throughout their engagement. The Volunteer Engagement Coordinator plays a key role in fostering a positive cohort environment and maintaining continuity across the volunteer lifecycle.

As participation levels naturally fluctuate within a cohort model, this role helps monitor engagement, identify opportunities for additional support, and implement thoughtful touchpoints that reinforce commitment and community.

Volunteer Engagement Format

This is a virtual-first role. Core responsibilities can be completed remotely using shared tools, chat channels, and virtual meetings.

Engagement strategies must be inclusive of volunteers across multiple time zones and adaptable to varying schedules and levels of availability.

Optional in-person engagement may occur in Atlanta, GA when aligned with the nature of the activity or to participate in A&N sponsored events, though location is not a requirement for meaningful contribution.

How You Will Contribute

• Develop and coordinate engagement strategies that support volunteer morale and retention throughout the cohort
• Maintain a shared calendar of engagement activities, virtual gatherings, and recognition touchpoints
• Post consistently in communication channels to highlight wins, encourage participation, and maintain momentum
• Design recognition practices that celebrate volunteer contributions and milestones
• Co-facilitate group meetings and cohort-wide check-ins as needed
• Monitor engagement trends and proactively identify opportunities to re-engage volunteers when participation fluctuates
• Partner with the Recruiter & Engagement Lead to support warm transitions from recruitment into onboarding
• Collaborate with the Volunteer Experience & Onboarding Manager to align engagement practices with onboarding milestones and program structure
• Support thoughtful offboarding experiences that reinforce appreciation and continued connection
• Bring creative ideas for sustaining energy, inclusion, and cohesion across a multi-location volunteer cohort

You Will Be a Strong Fit If You

• Are personable, engaging, and comfortable speaking in front of groups
• Enjoy building community and helping others feel valued
• Are creative in developing engagement ideas across virtual settings
• Are organized and able to manage calendars and communication touchpoints
• Are attentive to group dynamics and able to respond thoughtfully when participation shifts
• Communicate clearly and consistently
• Have experience in volunteer coordination, community engagement, workforce programs, HR, higher education, or group facilitation
• Care deeply about people-centered work and creating positive experiences

What You Will Gain

• Hands-on experience supporting volunteer engagement within a growing, multi-location initiative
• Portfolio-ready experience designing retention and engagement practices
• Experience co-facilitating virtual group sessions
• Professional references upon successful completion
• Collaboration with leaders in workforce development and program design
• Inclusion in a growing professional network aligned with access and opportunit