Director of Email Security & Digital Trust (Volunteer)

Director of Email Security & Digital Trust (Volunteer)

PromiseShield | Email Security, Digital Trust & Secure Communications

Organization: Mentor A Promise (MAP)

Division: PromiseShield

Location: Remote with NYC-based collaboration as needed

Commitment: Approximately 5–10 hours per week

Type: Volunteer Leadership Role

Minimum Commitment: 6-month commitment required

Reports To: Chief Information Security Officer

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit organization serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, educational enrichment, workforce development, creative opportunity, advocacy, housing innovation, and community-centered support.

Protecting the trust of our children, families, volunteers, donors, and partners extends beyond physical safety—it includes protecting every digital interaction.

Email remains the primary target for cyberattacks, making secure communications essential to safeguarding MAP's mission.

About PromiseShield

PromiseShield is MAP's cybersecurity, information security, governance, risk management, privacy, and digital resilience division.

The division protects MAP's people, information, technology, and digital infrastructure through proactive security, enterprise risk management, cyber defense, and continuous improvement.

PromiseShield exists to build a secure, resilient, and trusted digital organization.

Role Overview

The Director of Email Security & Digital Trust serves as the leader responsible for protecting MAP's email ecosystem, digital communications, and organizational trust.

This role oversees enterprise email security strategy, phishing defense, business email compromise (BEC) prevention, email authentication, secure communications, and email threat intelligence.

Working closely with Security Operations, Identity & Access Management, Cloud Security, Infrastructure, and executive leadership, the Director develops proactive defenses that protect staff, volunteers, donors, partners, and the families MAP serves from email-based cyber threats.

The ideal candidate is an experienced cybersecurity leader with expertise in enterprise email security, phishing prevention, digital identity, and secure communications.

Key Responsibilities

Email Security Strategy

• Develop and lead MAP's enterprise email security strategy
• Strengthen organizational defenses against email-based attacks
• Establish long-term email security roadmaps
• Improve digital trust and communication security
• Promote security-by-design across messaging platforms

Phishing Defense & Threat Protection

• Lead enterprise phishing prevention initiatives
• Oversee phishing investigations and response efforts
• Improve employee awareness and phishing resilience
• Monitor emerging phishing campaigns
• Strengthen email threat detection capabilities

Business Email Compromise (BEC) Protection

• Develop controls to prevent executive impersonation and financial fraud
• Protect donation systems from fraud attempts
• Support investigations involving email compromise
• Strengthen executive protection capabilities
• Reduce organizational exposure to email-based fraud

Email Authentication & Secure Communications

• Oversee SPF, DKIM, DMARC, BIMI, and domain protection
• Improve email authentication and deliverability
• Support encrypted email and secure messaging initiatives
• Manage digital certificates and secure communication technologies
• Strengthen trust in organizational communications

Cyber Intelligence & Continuous Improvement

• Monitor email threat trends and attacker techniques
• Evaluate emerging email security technologies
• Develop security metrics and maturity assessments
• Recommend improvements to organizational defenses
• Promote continuous innovation in email security

Cross-Divisional Collaboration

• Partner with Security Operations on incident response
• Collaborate with Cloud Security on Microsoft 365 and Google Workspace security
• Support Identity & Access Management initiatives
• Work with Infrastructure teams to strengthen secure communications
• Align email security initiatives with organizational cybersecurity strategy

Leadership Responsibilities

The Director provides leadership and oversight for:

Phishing Defense Team

Responsible for:

• Phishing investigations
• Threat analysis
• Social engineering defense
• User awareness

Potential Roles:

• Senior Phishing Intelligence Analyst
• Phishing Prevention Specialist
• Email Threat Analyst
• Campaign Investigation Specialist

Business Email Compromise (BEC) Team

Responsible for:

• Executive impersonation protection
• Financial fraud prevention
• Donation fraud prevention
• Email compromise investigations

Potential Roles:

• BEC Investigator
• Executive Protection Analyst
• Financial Fraud Analyst
• Donation Fraud Prevention Specialist

Email Authentication Team

Responsible for:

• SPF
• DKIM
• DMARC
• BIMI
• Email authentication
• Email deliverability

Potential Roles:

• Senior Email Authentication Engineer
• SPF Engineer
• DKIM Engineer
• DMARC Engineer
• Email Deliverability Engineer

Secure Communications Team

Responsible for:

• Secure messaging
• Email encryption
• Digital certificates
• Confidential communications
• Secure communication platforms

Potential Roles:

• Secure Messaging Engineer
• Encryption Specialist
• Digital Certificate Administrator
• Secure Communications Engineer

Preferred Qualifications

• Experience in enterprise email security, cybersecurity, information security, or digital communications
• Strong knowledge of Microsoft 365, Google Workspace, Exchange Online, or enterprise email platforms
• Experience with phishing defense, email authentication, and BEC prevention
• Knowledge of SPF, DKIM, DMARC, BIMI, secure email gateways, and email encryption
• Strong leadership, communication, and strategic planning skills
• Passion for cybersecurity, digital trust, and protecting mission-driven organizations

Why This Role Matters

Most successful cyberattacks begin with an email.

Protecting email means protecting people.

The Director of Email Security & Digital Trust helps ensure that every message sent, received, and trusted by Mentor A Promise supports a secure environment where children, families, volunteers, donors, and partners can engage with confidence.

This role strengthens one of the organization's most critical lines of cyber defense.

Success Measures

• Reduction in phishing and email-based security incidents
• Improvement in phishing simulation performance
• Strength of BEC prevention controls
• Successful implementation of email authentication standards
• Increased digital trust and email security maturity
• Continuous improvement of enterprise email protection

Leadership Participation

The Director of Email Security & Digital Trust is expected to:

• Attend one weekly Senior Leadership Meeting
• Conduct regular check-ins with direct reports
• Participate in cybersecurity planning and strategic initiatives
• Support cross-divisional collaboration and enterprise security efforts

Volunteer Expectations

• Approximately 5–10 hours per week
• Minimum 6-month commitment required
• Maintain timely and professional communication
• Collaborate through MAP systems and communication platforms
• Support MAP's safeguarding standards, mission, and organizational values
• Foster a culture of cybersecurity, accountability, and continuous improvement

What You'll Gain

• Leadership experience building an enterprise email security program
• Opportunity to strengthen cybersecurity within a growing nonprofit organization
• Collaboration with cybersecurity, technology, and executive leaders
• Professional references and letters of recommendation
• Meaningful impact protecting the people, information, and mission of Mentor A Promise

How to Apply

Interested candidates should apply directly through Idealist and include their resume and cover letter.

Please highlight experience involving enterprise email security, cybersecurity, phishing prevention, Microsoft 365, Google Workspace, digital communications security, or related disciplines.

Help protect the communications, trust, and digital resilience that enable Mentor A Promise to serve children and families safely and securely.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.