Better than Google, Reference Librarians Needed!

Are you a new MLIS graduate wanting to gain some reference experience to put on your resume? Or a seasoned librarian who wants to further develop their skills? Then consider this opportunity to volunteer with Answerland, a 24/7 virtual reference chat service!

Answerland is Oregon’s online reference service - a place where librarians across the country help anyone who lives, works, or goes to school in Oregon find answers to questions and receive research guidance (if you are outside of Oregon, you may submit Oregon-related questions, including local history and genealogy, using an email form). Librarians can keep their reference tools sharp through training and by participating in a collaborative environment that facilitates sharing of expertise, virtual reference trends, and best practices.

Answerland volunteers are 100% remote; you can answer questions from your living room! Speak Spanish? We offer bilingual services and would be glad to have your expertise. Inquire today to see if Answerland is YOUR answer for volunteer service!

Volunteer Qualifications:

• Must have reference experience or have completed a reference class at an ALA accredited college or university MLS/MLIS program within the past 10 years.
• Willing to make a six-month commitment due to required training.
• Willing to volunteer for at least one 2-hour shift every week.
• Although not a qualification, customer service experience is a plus.

APPLY HERE: https://www.volgistics.com/appform/2118968931. Recruitment and onboarding is done in cohorts.

The State Library of Oregon is here to help you build your skills and be your cheerleader. For those who join our program we offer networking opportunities, professional development, and experience-based leadership opportunities. Answerland is supported by the Institute of Museum and Library Services through the Library Services and Technology Act and administered by the State Library of Oregon. Our values are Equity, Access, Collaboration, Public Service, and Adaptability.