Aspirus Day Surgery Waiting Room

Make a difference during one of the most stressful times in a family's life. As a Surgery Family Liaison Volunteer, you provide comfort, support, and communication to loved ones waiting for updates during a patient's surgical procedure.

In this rewarding role, you will:

• • Welcome and assist families in the surgical waiting area.
  • Share approved updates from the surgical team to help keep families informed.
  • Serve as a compassionate link between patients' loved ones and hospital staff.
  • Help locate family members when physicians or care teams need to speak with them.
  • Offer reassurance, a listening ear, and a calming presence during difficult moments.
  • Ensure families feel supported, respected, and connected throughout the surgical experience.

Why volunteer in this role?

• • Make a meaningful difference in the lives of patients and families.
  • Develop communication and interpersonal skills.
  • Gain exposure to the healthcare environment.
  • Provide comfort and support when it matters most.
  • Become an important part of a caring and compassionate hospital team.

The ideal volunteer is:

• • Friendly, compassionate, and dependable.
  • Comfortable interacting with people from diverse backgrounds.
  • A good communicator and active listener.
  • Able to maintain confidentiality and professionalism.
  • Calm and supportive in emotionally sensitive situations.

This role offers a unique opportunity to bring comfort, connection, and peace of mind to families during their healthcare journey.