Gift Shop Volunteer-Good Samaritan University Hospital -St. Charles Campus

Hospital Gift Shop Volunteers provide friendly customer service and support the daily operations of the hospital gift shop. Volunteers help create a welcoming environment for patients, visitors, and staff while assisting with sales, merchandise displays, and general shop organization.

Responsibilities

• Greet and assist customers in a courteous and professional manner.
• Help patients, visitors, and staff locate merchandise and answer questions.
• Operate the cash register and process purchases (training provided).
• Restock shelves, arrange displays, and maintain merchandise inventory.
• Keep the gift shop clean, organized, and attractive.
• Assist with pricing, labeling, and inventory counts as needed.
• Support special sales events and seasonal displays.
• Follow hospital policies regarding confidentiality, safety, and customer service.

Qualifications

• Friendly, dependable, and customer-service oriented.
• Ability to communicate effectively with a diverse population.
• Comfortable handling cash and basic transactions.
• Ability to stand, walk, and perform light lifting (up to 15 pounds).
• Must complete required volunteer orientation and hospital training.

Time Commitment

• Minimum commitment of one shift per week.
• Shifts typically range from 3–4 hours.
• Flexible scheduling may be available.

Benefits

• Opportunity to support patients and families during their hospital experience.
• Gain retail and customer service experience.
• Meet new people and become part of the hospital volunteer team.
• Make a meaningful contribution to the hospital community.