Tuck-in Call Volunteer

Provide support to hospice patients and staff by conducting phone calls to patients/families to assure that they have the necessary supplies, medications, and support that they may need. Tuck-in calls are to be made in the agency and not offsite. Each tuck-in call is documented by the volunteer. Volunteers are provided training and the necessary patient information as well as a script to follow in order to obtain the information requested. When a patient’s need is identified, the volunteer will relay the need directly to the patient care manager or to the volunteer coordinator.