IT Support for Volunteer Income Tax Assistance Program

The Volunteer Income Tax Assistance Program (VITA) uses certified volunteers to assist those with low and moderate-income in preparing and submitting their income tax returns. We have approximately 20 laptops and 6 printers that are used by multiple volunteers from January through April. We are looking for a volunteer to join our IT support and maintenance team. Tasks include:

• Installing updates to operating system, drivers and software on all laptops in January in preparation for use during the tax season
• Ensuring appropriate security precautions on each laptop throughout tax season
• Maintaining an inventory of computer equipment
• Providing troubleshooting via phone or site visits as needed during tax season
• Checking equipment setup and status at site as needed
• Updating content on Google website