Newsletter Manager (Volunteer)

Newsletter Manager (Volunteer)

PromiseVoice | Email Communications & Audience Engagement

Organization: Mentor A Promise (MAP)

Location: Hybrid / Remote

Type: Volunteer

Reports To: Chief of Communications

Works Closely With: PromisePublic, PromiseStudios, PromisePress, PromisePod, PromiseBridge, Program Leadership

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. Clear, consistent communication is essential to building trust, sustaining engagement, and keeping our community connected to our work.

About PromiseVoice | Organizational Voice & Communications

PromiseVoice is MAP’s division responsible for defining and maintaining the organization’s voice across all platforms. The division ensures that communications are consistent, aligned, and reflective of MAP’s mission, values, and impact.

Role Overview

We are seeking a Newsletter Manager to lead the development, coordination, and distribution of MAP’s newsletters.

This role ensures that newsletters are consistent, engaging, and aligned with organizational messaging—serving as a key channel for communicating impact, updates, and opportunities to our broader community.

Key Responsibilities

Newsletter Strategy & Planning

• Develop and maintain a consistent newsletter cadence and structure
• Align newsletter content with organizational priorities and messaging
• Plan themes and content that reflect MAP’s programs, impact, and voice

Content Development & Coordination

• Draft, edit, and curate newsletter content across teams
• Coordinate with PromisePublic, PromiseStudios, and program teams for updates and stories
• Ensure content is clear, engaging, and aligned with MAP’s voice

Audience Engagement

• Ensure newsletters are relevant, accessible, and engaging for diverse audiences
• Support strategies to increase readership, engagement, and retention
• Align messaging with community engagement and outreach efforts

Quality & Consistency

• Maintain consistency in tone, structure, and messaging across all newsletters
• Review content for clarity, accuracy, and alignment
• Ensure communications reflect dignity-centered and trauma-informed language

Systems & Distribution

• Manage newsletter tools, distribution lists, and scheduling
• Maintain organized records of communications and audience lists
• Support tracking of basic engagement metrics (open rates, clicks)

Collaboration & Communication

• Work across teams to gather timely updates and content
• Align newsletters with broader communications and campaigns
• Maintain timely, professional responsiveness via Google Workspace

Qualifications

Required

• Strong writing, editing, and communication skills
• Experience in communications, content creation, or email marketing
• Strong organizational skills and attention to detail
• Ability to manage timelines and coordinate across teams
• Alignment with MAP’s mission and dignity-centered values

Preferred

• Experience with newsletter platforms (e.g., Mailchimp or similar tools)
• Experience in nonprofit communications or storytelling
• Familiarity with audience engagement strategies
• Experience working across multiple content streams

Commitment

• Volunteer role
• Approximately 5–10 hours per week
• Minimum 6-month commitment preferred
• Hybrid / remote with optional NYC-based collaboration

What You’ll Gain

• Experience managing a central communication channel for a growing nonprofit
• Opportunity to shape how MAP connects with its broader community
• Collaboration with communications, program, and leadership teams
• Professional references and letters of recommendation
• A meaningful role amplifying stories, impact, and engagement

How to Apply

Interested candidates must apply directly through Idealist and submit:

• Resume (required)
• Cover letter (required) describing relevant experience in writing, communications, or email marketing and interest in MAP’s mission

This role sustains the conversation.

Help ensure that our community stays informed, engaged, and connected to the work we are building together.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.