Director of Programs (Volunteer)

Director of Programs (Volunteer)

PromiseLearning | Program Strategy, Execution & Organizational Impact

Organization: Mentor A Promise (MAP)

Location: Hybrid / Remote (NYC-based coordination as needed)

Type: Volunteer (Senior Leadership)

Reports To: Executive Director (CEO)

Works Closely With: Program Manager (In-Person), Mentorship Program Manager, PromiseRise, PromisePublic, PromiseMeasure, PromisePeople

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning (SEL), career pathways, and community partnerships. Programs are the core of MAP’s mission—where relationships, consistency, and impact are built every day.

About PromiseLearning | Program Delivery & Development

PromiseLearning is MAP’s education and program division responsible for designing, implementing, and scaling high-quality programs across in-person and future platforms. The division ensures that all programming is structured, impactful, and aligned with student needs.

Role Overview

We are seeking a Director of Programs to lead the strategy, execution, and continuous improvement of all MAP programs.

This role is responsible for ensuring that programs are well-designed, consistently delivered, and effectively scaled—while maintaining high standards for student experience and outcomes.

This is a senior leadership role that bridges vision and execution across the organization.

Key Responsibilities

Program Strategy & Leadership

• Define and lead MAP’s overall program strategy and vision
• Ensure alignment across mentorship, SEL, academic support, and creative programming
• Set priorities for program development and expansion

Program Execution & Oversight

• Oversee implementation of all in-person and program initiatives
• Ensure consistency, structure, and quality across all sites and programs
• Supervise Program Managers and Coordinators

Program Quality & Standards

• Establish and maintain standards for program delivery and student experience
• Monitor program effectiveness and identify areas for improvement
• Ensure alignment with MAP’s mission and dignity-centered approach

Team Leadership & Management

• Manage and support program leadership roles
• Build systems for accountability, performance, and communication
• Ensure teams are aligned, supported, and operating effectively

Cross-Division Coordination

• Collaborate with PromiseMeasure on data, evaluation, and impact tracking
• Work with PromisePeople on staffing, training, and volunteer alignment
• Align with PromisePublic and PromiseRise on program integration and expansion

Partnership & Site Alignment

• Oversee relationships with school and community partners
• Ensure program expectations and standards are met across sites
• Support expansion into new schools and locations

Systems, Reporting & Growth

• Develop systems for tracking program performance and outcomes
• Prepare updates and reports for leadership
• Support scaling of programs with strong operational foundations

Communication & Responsiveness

• Maintain clear, timely communication across leadership and program teams
• Ensure responsiveness via Google Workspace and organizational systems

Qualifications

Required

• Experience in program leadership, education, or youth development
• Strong leadership and team management skills
• Ability to design and oversee complex program systems
• Strong organizational, operational, and strategic thinking skills
• Alignment with MAP’s mission and dignity-centered values

Preferred

• Experience managing multi-site programs
• Experience in nonprofit or school-based environments
• Familiarity with SEL, mentorship, or youth programming
• Experience scaling programs or building operational systems

Commitment

• Volunteer senior leadership role
• Approximately 5–10 hours per week
• Minimum 6-month commitment required
• Hybrid / remote with NYC-based coordination as needed

What You’ll Gain

• Senior leadership experience shaping a core organizational function
• Direct impact on program quality and student outcomes
• Collaboration with executive leadership and cross-functional teams
• Professional references and letters of recommendation
• A defining role in building and scaling impactful programs

How to Apply

Interested candidates must apply directly through Idealist and submit:

• Resume (required)
• Cover letter (required) describing experience in program leadership and interest in MAP’s mission

This role holds the center of the work.

Help ensure that every program is not just running—but structured, consistent, and truly impactful.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.