Human Resources Operation Speciailist

Summary

Resilience, Inc. is a nonprofit organization that is dedicated to improving the mental health of students, as well as reducing mass shootings, suicide, and depression. Resilience, Inc also works to combat declining test scores, low student engagement, and a slew of other social issues.

Our organization focuses on offering Social Emotional Learning tools to enable K-12 schools to teach emotional intelligence through five core topics; self-awareness, self-control, social awareness, relationship management, goal setting, and effective decision-making. Resilience, Inc. also provides tools for acquiring and maintaining inspiration, hope, and overall well-being.

Our mission is to teach SEL at every school in the country. It is a tough challenge, but we know “No Challenge, No Change.” If you are also concerned about children’s mental health and social being, join us! Become a member of Resilience, Inc, and help change the way schools approach mental health.

Job Title: HR Operations Specialist

Location: Remote

Department: Human Resources and Administration

Reports To: Engagement and Retention Manager

Key responsibilities:

• Process offer letters by tracking tasks assigned by the HR Director and ensuring timely completion.
• Verify and process relieving letters, maintaining accuracy and proper documentation.
• Monitor onboarding task completion and promptly flag delays or missing steps.
• Send standardized onboarding and follow‑up messages through Striven to ensure consistent communication with new interns.
• Escalate missing information or unresponsive interns to the Associate HR Director for follow‑up and resolution.

Requirements:

• Demonstrated passion for Resilience’s mission and commitment to supporting the communities we serve.
• Willingness to learn, take initiative, and contribute proactively to team goals.
• Ability to dedicate 5–10 hours per week consistently.
• Adherence to all organizational policies, procedures, and confidentiality standards.