On-Call WordPress Troubleshooter

Volunteer Role: On-Call WordPress Troubleshooter

Do you know WordPress well enough that mysterious plugin errors, syncing glitches, and random website weirdness don’t immediately send you into a panic?

Our Safe Space is looking for a friendly, experienced WordPress volunteer to serve as an on-call troubleshooter, occasional technical guide, and patient tutor as needed.

About Us

Our Safe Space is a 100% volunteer-run 501(c)(3) nonprofit creating welcoming spaces for personal growth, creativity, connection, and confidence-building. We host free workshops, book clubs, support groups, and community events online and in Tucson.

As we've grown, so has our website — and every now and then WordPress likes to keep us humble.

About the Role

We're not looking for someone to completely rebuild our website or commit to a huge ongoing schedule.

We're looking for a trusted go-to person who can occasionally:

• Troubleshoot WordPress issues
• Help identify plugin conflicts or syncing problems
• Help with Meta and Google Analytics connectivity
• Suggest simple solutions when expansion is needed
• Answer occasional questions by email
• Explain and tutor when needed
• Provide guidance before little problems become big ones

Examples:

"Why are Meetup events suddenly missing from the website?"

"Should we set EVERYTHING to auto update?

(Answer: hopefully no.)

Who You Are

• Comfortable with WordPress and plugins
• Strong troubleshooting skills
• Good communicator
• Patient and collaborative
• Able to explain technical topics simply
• Enjoy solving puzzles and helping nonprofit teams

Bonus points if you have experience with:

• Elementor
• Google Analytics / GTM / Meta
• event plugins or calendar integrations
• WordPress hosting environments

Time Commitment

Very flexible. Most weeks will involve no contact at all - other than a "howdy-do you are you?" Most often it will be an occasional quick question, troubleshooting need, or advice on how at add more functionality to the page.

Think "trusted website lifeline" more than "weekly volunteer shift."

Help us keep things running smoothly without mystery website explosions.