Special Assistance Field Volunteer      

Job Title: Special Assistance Field Volunteer

Special Assistance Program: Ohlone Humane Society (OHS) is working to keep pet families together, whether living on the streets or in a home. We believe that pets are family and we have been successfully able to help feed those in need through our Pet Meals on Wheels Program. OHS can assist extremely low income families, seniors with fixed incomes, and disabled or unsheltered owners of pets with necessary preventative care who are unable to afford basic healthcare or unexpected urgent costs for their pets.

By assisting this population, we can work with our partner veterinarians to help keep their pets from becoming irreversibly sick from a condition that could have been treated in the early stages. We are also trying to help those who find themselves needing urgent care for their pets but may have to rehome their pet if they cannot afford to visit the veterinarian.

OHS Mission Statement:

Ohlone Humane Society strives to inspire respect and compassion for all animals, advocate for their interests and welfare, and instill in our community that all living beings have a right to be treated humanely.

Ohlone Humane Society is a nonprofit animal welfare organization that serves the Tri-City area in the East Bay. We care for animals and the community through humane programs and services. Ohlone Humane Society is privately funded and relies on the generous support of our community through donations and volunteering.

Duties/Responsibilities:

• Work closely with and receive assignments from the Special Assistance Program Manager.
• Review applications received from the program manager to follow up on income eligibility and status of animals per the guidelines. Check for completeness and necessary documents.
• Confer with the clinic to confirm treatment plan and cost.
• Contact the applicant and clarify additional information needed and recovery conditions and timeframe of procedure and rechecks, medications, etc.
• Receive, review, and send to the program manager the estimate for treatment and additional financial need or living conditions of the pet and owner to have a successful treatment. Report additional client needs or concerns to the program manager.
• Review estimate for treatment and additional financial need or living conditions of the pet with the owner to have a successful treatment.
• Discuss with the program manager the OHS funding amount for services needed and copay for clients within our guidelines.
• Ensure that clients can contribute their copay before providing treatment..
• Ensure client schedules appointments for conditions reviewed and veterinarian understands copay agreed.
• Make sure the clinic sends an invoice with agreed costs and for agreed payment by OHS.
• Follow up with client after services performed to insure no follow up needed

Skills/Competencies:

• Work well with others
• Program Management skills helpful
• Good people skills
• Some knowledge of veterinary pet care desired, but not mandatory

Who should apply:

• Someone that likes to work with the community
• Organized

Required time expected:

• Days, 5-10 hours/week
• Virtual training