Salesforce Administrator (Volunteer)

Description

Who We Are

Bedrock Health Group is a 501(c)(3) healthcare organization focused on building stronger administrative, compliance, and operational infrastructure for healthcare providers. Our work is designed to help providers improve readiness, maintain continuity, navigate complex administrative environments, and strengthen long-term sustainability. Bedrock supports provider access, ongoing operations, administrative recovery, and mission-aligned support for organizations serving communities with real healthcare access needs.

What This Position Is For

Bedrock Health Group is seeking a Salesforce Administrator (Volunteer) to support the configuration, maintenance, and optimization of our Salesforce environment. This opportunity is designed for individuals with hands-on Salesforce experience or strong foundational knowledge who want to contribute to a healthcare-forward mission while building practical system administration experience within a regulated nonprofit environment.

This is a structured opportunity for individuals who want real-world exposure to Salesforce administration, CRM configuration, and systems operations in support of a growing healthcare organization.

Position Summary

The Salesforce Administrator will support the setup, configuration, and ongoing maintenance of Bedrock's Salesforce environment. This includes building and refining workflows, managing objects and fields, supporting user setup, and helping ensure that our Salesforce instance is organized, functional, and aligned with organizational needs.

This role is centered on internal systems and does not involve direct client, patient, or provider-facing responsibilities, nor access to protected or personally identifiable information.

This position is ideal for someone who wants to deepen their Salesforce administration experience, work toward Salesforce certification, or apply existing skills in a meaningful healthcare nonprofit setting.

Key Responsibilities

• Support the configuration, customization, and maintenance of Bedrock's Salesforce environment
• Build and refine workflows, process automations, fields, objects, and page layouts
• Assist with user setup, role management, and permission configuration
• Help develop and maintain reports and dashboards to support internal tracking and decision-making
• Support data organization, cleanup, and integrity efforts within Salesforce
• Assist with documenting system configurations, processes, and administrative workflows
• Help identify opportunities to improve system efficiency, usability, and alignment with organizational needs
• Support the onboarding and orientation of internal users to Salesforce tools and features
• Contribute to special projects tied to Bedrock's systems development and long-term operational strategy
• Assist with preparing system updates, documentation, and status briefs for leadership review

What You Will Gain

• Hands-on Salesforce administration experience within a healthcare-focused nonprofit
• Exposure to CRM configuration, workflow automation, data management, and systems operations in a regulated environment
• Practical experience aligning Salesforce systems to real organizational needs
• Opportunity to strengthen technical, analytical, and documentation skills
• Resume-building experience relevant to Salesforce administration, CRM management, healthcare operations, nonprofit technology, and systems consulting
• Mentorship and exposure to strategic healthcare development and operational infrastructure work
• Experience that supports preparation for Salesforce Administrator certification or other Salesforce credentials

Location

Remote

This is a remote volunteer opportunity, making it accessible to professionals and early-career individuals seeking meaningful Salesforce and systems administration experience from anywhere.

Qualifications

Required

• Minimum 3–4 years of hands-on Salesforce experience at a mid to advanced level
• Demonstrated ability to independently configure and manage a Salesforce environment
• Ability to configure Salesforce objects, fields, workflows, and basic automations
• Strong organizational and documentation skills
• Detail-oriented with the ability to manage system records and configurations accurately
• Ability to work independently, follow direction, and communicate clearly about technical work
• Interest in CRM systems, database management, or nonprofit technology operations

Preferred

• Salesforce Administrator certification or active pursuit of certification
• Experience with Salesforce for Nonprofits (NPSP) or Salesforce Health Cloud
• Familiarity with Flow Builder, Process Builder, or other Salesforce automation tools
• Experience building reports, dashboards, and data views within Salesforce
• Current working professional, graduate student, or recent graduate with relevant experience
• Coursework or background in information systems, computer science, business, healthcare administration, public health, or related fields
• Experience with data hygiene, CRM migration, or system documentation
• Interest in healthcare operations, nonprofit technology, or mission-driven systems development

Time Commitment

• Flexible volunteer schedule with a minimum of 3–5 hours per week based on project needs and candidate availability
• Ideal for working professionals, graduate students, or early-career individuals looking to gain experience alongside other commitments

Who Should Apply

This opportunity is best suited for individuals who are serious about applying or building their Salesforce administration skills within a healthcare nonprofit environment. We encourage applications from:

• working professionals with 3–4 years of mid to advanced Salesforce administration experience
• individuals who are Salesforce certified or actively pursuing certification
• graduate students or professionals with substantial hands-on Salesforce backgrounds
• aspiring systems administrators or nonprofit technology professionals
• individuals exploring careers in CRM management, healthcare operations, information systems, or nonprofit technology

Application Process

To apply, please submit:

• your resume
• a short statement of interest explaining why you are interested in this opportunity
• any relevant Salesforce, systems, or technical work samples or documentation if available

Applications will be reviewed on a rolling basis.