UMH- Sparrow Ionia Gift Shop Volunteer

UMH-Sparrow Ionia Gift Shop Volunteer

Position Reports to Gift Shop Supervisor and Coordinator

Location UMH-Sparrow Ionia Hospital (3565 S. State Rd., Ionia MI 48846)

General Purpose

The Gift Shops exists to raise funds for the hospital. The shop serves the patients, visitors, and associates of Sparrow by providing high-quality items and a unique shopping experience.

The ideal volunteer for the Gift Shop has a keen eye for customer service. We seek volunteers who are comfortable approaching customers to offer a warm welcome and assistance. Also, volunteers with demonstrated computer skills are desired to complete sales transactions on the computer cash register. Accuracy in making change, counting drawers, and observing the cash handling protocols is also required.

Essential Duties

This description is intended to cover the minimum essential duties assigned regularly. Volunteers may be asked to perform additional responsibilities by their department.

Volunteers serve in the gift shop, greet customers as they enter, assist customers with merchandise, take phone orders, and complete sales transactions using a cash register with price tag scanning.

Physical Aspects of This Position

This position requires walking (20%), standing (80%), light lifting, reading, and communicating face to face with customers. This position also includes the use of a computerized cash register system.

Work Environment

The gift shop can be busy, and attention must be given to assisting customers and monitoring inventory to prevent loss. Customer service is key to the success of the shop.

1 shift available:

• Additional hours may be come available if volunteers are interested.: 10:00 to 14:00 EST