Health Benefits Navigation Volunteer

This position requires Passion to help consumers find the benefits and other assistance available in order to live a healthy independent life. Help will be in the form of providing education in a group or one on one setting. Providing consumers help in navigating the vast array of benefits available using a number of tools and resources available. And finally, assisting with application completion.

Responsibilities & Duties Available:

• Answers calls and returns messages
• Gathers necessary information from clients
• Answers questions about Benefits In Action services
• Provides application assistance for Benefits In Action clients
• Upholds HIPAA policies and procedures throughout process
• Documentation as required for reporting volunteer work
• Participates in regular exchanges of information
• Submits ideas for improvements and provides input
• Attends trainings as required
• Other opportunities as available

Support - training will be provided:

• Provided on services offered
• Online training provided
• Specific benefits training