Volunteer - Child and Family Services - Customer Service Specialist

Assist residents who are visiting the building and making sure they are connected to the appropriate staff members.

Location and hours: Pick one location and one day per week

• 525 Portland Ave. South Minneapolis - Volunteers needed on Monday, Tuesday, or Wednesday from 9 a.m. - 1 p.m.

• 1256 Penn Ave. North Minneapolis - Volunteers needed on Tuesday, Thursday, or Friday from 1 p.m. - 5 p.m.

Position type: This is an advertisement for an unpaid, volunteer position. Please click here to apply for this unpaid, volunteer opportunity.

In this volunteer position, you will:

• Welcome and greet residents entering the building

• Connect residents with the correct staff person

• Use county provided computer to help residents using Microsoft Teams and Excel

• Use Microsoft Excel to track walk-in visits and track appointments

• Use Microsoft Teams to check if residents have an appointment and schedule appointments

Training and supervision is provided by Child and Family Services.

To apply: Volunteer - Child and Family Services - Customer Service Specialist | Job Details tab | Career Pages

For questions: Contact: Kelsey Shelton Kelsey.Shelton@hennepin.us or Shiraa.Hallfin@hennepin.us