Family Room Volunteer - Cleveland Clinic

The Ronald McDonald Family Room at the Cleveland Clinic Children's Hospital is an extension of the services Ronald McDonald House of Cleveland provides. The Family Room is a special place within the hospital where families can relax and "get away" while still being close to their child. The role of the Family Room Volunteer is to be supportive to the families who visit the Room, providing a friendly, caring atmosphere.

Specific Responsibilities

• Greet families upon arrival and orient guests to the Family Room
• Register new families
• Answer telephones and keep simple statistical records
• Offer resources to families
• Enforce Family Room and Hospital policies when needed
• Assist with light household chores
• Help provide a warm, friendly and supportive atmosphere for families

Time Commitment

• 4 hour shift once weekly or bi-weekly
• Minimum 50 hour commitment over a six month period

Minimum Age and Education Requirements

Adult 18 years and older with High School Diploma or Equivalent

Training and Screening

• Cleveland Clinic and Family Room Orientation: Approx. 4 hours
• Desk-coaching (working under supervision): 3 hours
• Annual TB test
• Reference Checks
• Background Screening