Bilingual Volunteer Needed! Virtual Communication Opportunity. (Indianapolis, IN)

Screening is a Remote/Virtual Volunteer Opportunity! You'll assist new volunteers find their "perfect fit" within the American Red Cross.

Key Responsibilities:

• Schedules and conducts volunteer screening interviews.
• Reviews and has general understanding of volunteer opportunities.
• Prepares for screening interviews following standardized training protocol.
• Matches volunteers to positions for which they are best suited, based on skills, interest, availability and available options.
• Updates Volunteer Connection, Red Cross' online volunteer management system, with candidate information and makes referrals as required.

Development Opportunities:

• Opportunities to work in a fast-paced and professional environment.
• Working with deadlines and specific time-lines. Hone and develop

interview skills.

• Experience towards working with Event Based Volunteers and Staff.
• Services on Disaster Relief Operations.

Qualifications:

• Reliable access to resources needed to volunteer 100% virtually.
• Excellent oral and written communication skills - both English and Spanish.
• Broad understanding of the American Red Cross and its opportunities for volunteer service (training provided).
• Enthusiastic about American Red Cross programs.
• Ability to work with computer database (training provided).
• Comfortable making phone calls to volunteers.
• Previous experience with customer service is a plus.
• HR experience or experience conducting interviews a plus.

Training:

• Orientation to the American Red Cross
• Position specific training, including but not limited to Volunteer Connection
• Regional training - understanding the region's volunteer needs